The Democratic Governance Program

"DGP offers participating countries a unique opportunity to exchange ideas on trends, best practices and innovations in public service management through its twinning program."
-Jimmy R. Lwamafa, Permanent Secretary, Ministry of Public Service, Uganda

The Democratic Governance Program (DGP) is the latest program in a series of partnership programs which commenced in the early 1990s. Funded by the Canadian International Development Agency (CIDA), these programs build strategic partnerships between Canadian and international public sector professionals to strengthen their institution's capacity to address socio-economic priorities.

Two types of innovative partnerships are built between institutions in Canada, Asia, Africa, the Americas and the Caribbean.

  1. Regional partnerships are formed between public sector associations and training institutes. Forums are developed for partners to learn from one another, develop awards of excellence that recognize public sector innovation, spread public sector expertise across the globe and foster excellence in public service worldwide.

  2. Twinning partnerships are built between Canadian and international public services, public sector associations or training institutes to work on a specific project that supports the international partner's priorities.  Current and retired public servants, new professionals, academics, association directors and managers and occasionally private sector and/or civil society experts are twinned peer-to-peer to provide technical assistance through the sharing of public sector best practices, knowledge, experiences, expertise, policies, legislation, tools, and program and service delivery models with one another.

The program also provides opportunities to our program participants to knowledge share through our publications and events and incorporates a gender mainstreaming component.

Our partnership projects have led to:

  • Enhanced decision making at the centre of government in Uganda through political-bureaucratic leadership events focusing on policy and national communications.
  • Enhanced understanding and application of gender mainstreaming through the establishment of a Gender Unit within the Government of Malawi's Department of Public Service Management and the launch of a gender training program in its Staff Development Institute.
  • Enhanced citizen access to health programs through the creation of a National Agency of Telehealth and Medical Computer Science in Mali's Ministry of Health
  • Enhanced land management through the development of  a computer-assisted mass appraisal system in Namibia for valuing land
  • Enhanced citizen access to services through inter-regional collaboration and enhanced cooperation among government officials in environment management, resource mobilization, economics and business in the Philippines.
Values / principles of our partnership work:
Shared Vision All parties share a common vision based on the priorities of the international partner.
Collaboration All parties commit to collaborative approaches in planning, implementing, monitoring, and evaluating their projects.
Teaching and Learning All parties recognize that knowledge sharing is two-way.
Relevancy All parties tailor implementation to complement the priorities, conditions and capacities of international partners to ensure relevant learning exchanges.
Ownership All parties own the partnership project activities and achievements.
Gender Equality All parties commit to incorporating gender equality principles within their projects.

We are currently working with our Canadian partners to provide technical assistance in the following countries:  GhanaIndonesia, Malawi, Mali, Namibia, Philippines, Tanzania, Uganda, Vietnam and Kenya.

GHANA:  Internal Audit and Risk Management

Official Name: Republic of Ghana
Chief of State: President John Dramani Mahama
Next Election: 7 December 2012
Capital: Accra
Population: 24.65 million
Independence: 1957 from the United Kingdom
Human Development Index: 135 of 187 countries
Global Gender Gap Index: 70 of 135 countries
Gross National Income per capita: US $1,410 (162 of 213 countries)
• Ghana Internal Audit Agency, Government of Ghana
• Corporate Internal Audit Services, Government of Alberta
Funded by: Canadian International Development Agency (CIDA)

The Government of Ghana embarked on public sector reform to improve service quality through management and operational efficiency and effectiveness, while becoming more transparent and accountable. Risk management was a priority. Based on previous successful partnerships with IPAC programming, the Internal Audit Agency requested IPAC’s support in securing Canadian expertise to assist them with risk management across the public service nationally, and in municipalities and districts.

IPAC recruited Alberta's Corporate Internal Audit Services to share their lessons learned and expertise in this area with Ghana's Internal Audit Agency. The team will create an effective integrated function within the Internal Audit Agency to enhance the public service's capacity to manage risk while encouraging innovation. The ultimate objectives for Ghana are to increase transparency and accountability, improve the ability to create and sustain quality programs and services, reduce the budget deficit, and increase revenue generation.

“What a relief! Finally we are at the threshold of building capacity in the public sector of Ghana on the professional practice of integrated risk management." -Ghana-Alberta Team

Photo: Ghana-Alberta Team during mission to Ghana in June 2010: Benjamin Adjetey, Jonn Robertson, Mercy Offei-Koranteng, Kathleen Gora, Regan Mancini and Ransford Agyei.

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INDONESIA: Enhancing Decentralization and Local Governance

Official Name: Republic of Indonesia
Chief of State: President Susilo Bambang Yudhoyono
Next Election: 2014
Capital: Jakarta
Population: 248,645,008 (July 2012 est.)
Independence: 1945 from the Netherlands
Human Development Index: 124 of 187 countries
Global Gender Gap Index: 90 of 135 countries
Gross National Income per capita: US$2940 (140 of 213 countries)
Our Partners:
• Centre for Management of Overseas Cooperation and The Institute of Local Government, Ministry of Home Affairs, Government of Indonesia
• Government of Nova Scotia Municipal Relations and Service Nova Scotia
• Union of Nova Scotia Municipalities
• Dalhousie University School of Public Administration
Funded by: Canadian International Development Agency (CIDA)

In 1999 Indonesia launched a program to improve overall governance, enhance service delivery and promote long-term socio-economic development, based on decentralization. Since then, the Government of Nova Scotia and Dalhousie University, under IPAC’s partnership program, have supported Indonesia’s decentralization efforts. They have shared Canadian experience with the Indonesian Ministry of Home Affairs and have boasted several achievements to date including the development of fiscal policies, the training of local councilors and the establishment of one-stop shops for licenses and permits. The partnership team promotes good governance through a focus on sound fiscal management, capacity development for local government officials, and collaboration between local and national governments. Conducting a comparative study of local government in the two countries and holding roundtables on intergovernmental relations is designed to speed the pace of reform and, ultimately, improve the lives of Indonesian citizens.  By examining best practices in both countries, the partnership will contribute to the work of both Canadians and Indonesians.

Photo: Indonesia-Nova Scotia team members during a mission to Indonesia in November 2010: Regan Mancini, Sarah Carpenter, Dameria Panjaitan, Muhammad Arif Hidayat and Mark Gilbert

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MALAWI: Enhancing Performance Management and Gender Mainstreaming

Official Name: Republic of Malawi
Chief of State: President Joyce Banda
Next Election: 2014
Capital: Lilongwe
Population: 14,901,000
Independence: 1964 from the United Kingdom
Human Development Index: 171 of 187 countries
Global Gender Gap Index:  65 of 135 countries
Gross National Income per capita: US$340 (209 of 213 countries)
• Department of Human Resources Development & Management, Government of Malawi
• Department of Transportation and Women's Issues Branch, Government of New Brunswick
Funded by: Canadian International Development Agency (CIDA)

The Government of Malawi recognizes the importance of government programs being responsive to citizens’ needs. It is working with the Government of New Brunswick to develop and implement a performance management system. It is also pursuing a gender mainstreaming strategy for the Malawi civil service.

The performance management system is in the early stages of implementation. Once fully operational it will focus on the core competencies in leadership, effectiveness, efficiency, transparency, and accountability.  As a result, program delivery will be improved.

The gender mainstreaming will focus on implementing a gender-based analysis process for policy development and review, a gender reporting strategy and further policies and programs to guide Ministries and Departments on gender mainstreaming in the public sector. These initiatives are being championed by senior officials within the Government of Malawi who are providing ongoing leadership to enhance gender equality across their government.

Photo:  Malawi-New Brunswick partners during launch of Gender Mainstreaming Training Programme for the Malawi Civil Service in Malawi in March 2009.

"A partnership in its truest sense has developed between Malawi and New Brunswick – where all team members have come to appreciate the challenges faced and are able to problem solve together with the aim of achieving practical, results oriented solutions." -Malawi-New Brunswick team

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MALI: Strengthening Health Systems

Official Name: Republic of Mali
Chief of State: Dioncounda Traoré
Next Election: unknown
Capital: Bamako
Population: 14,517,176
Independence: 1960 from France
Human Development Index:  178 of 187 countries
Global Gender Gap Index:  132 of 135 countries
Our Partners:
• Ministry of Health, Government of Mali
• Vitalité Health Network, Government of New Brunswick
Funded by: Canadian International Development Agency (CIDA)

To achieve its priority of enhancing the quality of life for its wide-spread population, the Government of Mali is improving the accessibility and delivery of health services and programs through the development of innovative systems and services, particularly for those in remote, rural areas.

A committed team of public servants and health professionals from the Governments of Mali and New Brunswick continue their work on four key health priorities: telehealth, biomedical maintenance, prevention of nosocomial infections (infections that are a result of hospital stays or medical treatment), and the professionalization of nursing. The team is supporting improved accessibility and quality in healthcare services, increasingly qualified medical personnel, more and better  equipment, and the health system’s capacity to fight infections.

Photo:  Mali-New Brunswick team during a mission to New Brunswick in August 2009

"Exchanges with our partners from New Brunswick made me fully realize my potential and enriched me professionally. I was only an informal champion of telehealth. Today I am the General Manager of the Agence nationale de télésanté (National Telehealth Agency). This relationship reassured me of the fact that anything is possible particularly in a developing country like Mali." -Dr. Ousmane Ly, Mali Team Coordinator

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NAMIBIA: Enhancing Early Childhood Development

Official Name: Republic of Namibia
Chief of State: President Hifikepunye Pohamba
Next Election: 2014
Capital: Windhoek
Population: 2,100,000
Independence: 1990 from South African
Human Development Index:  120 of 187 countries
Global Gender Gap Index:  32 of 135 countries
Gross National Income per capita: US$4700 (117 of 213 countries
Our Partners:
• Ministry of Gender Equality & Child Welfare, Government of Namibia
• National Institute of Educational Development, Ministry of Education, Government of Namibia
• Namibia College of Open Learning
• Early Years Branch, Ministry of Education, Government of Saskatchewan
Funded by: Canadian International Development Agency (CIDA)

Research has emphasized the vital importance of investing in programs and services that develop a strong educational foundation for children aged five and under. The lasting contribution it brings to society as a whole has been recognized by the Government of Namibia in its national vision.  The Government is improving the supply of quality early childhood development care providers, school teachers and instructional materials, and is establishing affordable early childhood development services for children up to five years old, particularly in the poorest communities.

Namibia’s Ministry of Gender Equality and Child Welfare and Ministry of Education (through the National Institute for Educational Development and the Namibian College of Open Learning), plan to develop an interagency, integrated early learning system infrastructure. They approached IPAC to seek a Canadian partner who could support them in the establishment of early childhood learning policies and an operational framework to provide learning, development opportunities and care. This will involve the development of ECD service provider and facility standards, ECD training manuals, materials, resources, and ECD program monitoring and evaluation systems. IPAC has approached the Government of Saskatchewan to assist Namibia in this quest. It is hoped that more children will have access to educational opportunities, including school-readiness services, will benefit from higher quality education and care, and ultimately will have an enhanced quality of life.

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PHILIPPINES: Supporting Climate Change and Disaster Risk Reduction

Official Name: Republic of the Philippines
Chief of State: President Benigno Simeon Cojuangco Aquino III
Next Election: 2016
Capital: Manila
Population: 92,337,852
Independence: 1898 from Spain
Human Development Index:  112 of 187 countries
Global Gender Gap Index: 8 of 135 countries
Gross National Income per capita: US$ 2210 (152 of 213 countries
Our Partners: • Department of the Interior and Local Government, Government of the Philippines
• Manitoba Competitiveness, Training and Trade, Government of Manitoba
• Adaptation to Climate Change Team, Simon Fraser University
Funded by: Canadian International Development Agency (CIDA)

The Philippines, with the longest discontinuous coastline in the world, is one of the most natural disaster-prone countries on the Earth due to the high incidence of typhoons, floods, landslides, droughts, volcanoes and earthquakes. The country enacted the climate change act of 2009 to better prepare for and respond to natural disasters through the creation of a powerful governmental body mandated with climate change risk management. The act turned the Local Government Units (provinces, cities, municipalities, barangays) into frontline agencies for the formulation, planning and implementation of climate change action plans and the Local Government Academy into the body responsible for the provision of climate change training.

To support them in their valuable role of training local agencies in climate change, the Government of Manitoba has partnered with the Local Government Academy of the Department of the Interior and Local Government to undertake collaborative projects on climate change and disaster risk reduction. Canadian participants from this long-standing partnership will share Canadian public sector knowledge, experiences and lessons learned. In addition to workshops and forums, Filipino participants will team up with local Manitoba government institutions to observe their Canadian provincial equivalents as they deliver gender-responsive and development-driven programs, projects and services. By increasing the capacity of the Department of the Interior and Local Government to train local government agencies in climate change, this partnership aims to reduce the risk associated with natural disasters and promote long-term socio-economic development in the Philippines.

Photo:  Philippines-Manitoba Team during a mission to Manitoba in August 2009

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TANZANIA: Enhancing Leadership and Management Education

Official Name: United Republic of Tanzania
Chief of State: President Jakaya Mrisho Kikwete
Next Election: 2015
Capital: Dar es Salaam
Population: 43,188,000
Independence: 1961 from the United Kingdom
Human Development Index: 152 of 187 countries
Global Gender Gap Index: 59 of 135 countries
Gross National Income per capita: US$540 (197of 213 countries)

Our Partners:
• Tanzania Public Service College, Government of Tanzania
• Canada School of Public Service, Government of Canada
Funded by: Canadian International Development Agency (CIDA)

In order to meet its goal of alleviating poverty through strong governance and a competitive economy, the Government of Tanzania is transforming the management and training of its civil servants. In order to equip them with the core competencies and skills they need to implement the complex reforms, the Tanzania Public Service College is upgrading its capacity to provide public service leadership and management training.

The two public service schools have agreed to share approaches on developing training needs assessments, research methods, curriculum development and adult learning methodologies.

"I am excited about the prospect of working with Tanzania Public Service College. And I am confident that Canadian experience will be useful and relevant. I am also looking forward to understanding more about the Tanzanian approach to public sector training and development." -Gordon Owen, Director General of Partnership and Best Practices at the Canada School of Public Service

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UGANDA: Enhancing Policy, Strategic Communications, and Human Resource Management

Official Name: Republic of Uganda
Head of State: President Yoweri Kaguta Museveni
Next Election: 2016
Capital: Kampala
Population: 35,873,253
Independence: 1962 from the United Kingdom
Human Development Index:  161 of 187 countries
Global Gender Gap Index: 29 of 135 countries
Gross National Income per capita: US$510 (199 of 213 countries)
Our Partners:Cabinet Secretariat, Office of the President, Government of Uganda
• Ministry of the Public Service, Government of Uganda
• Cabinet Office Communications, Government of Ontario
• Various Ministries, Departments, and Agencies across the Ontario Public Service
Funded by: Canadian International Development Agency (CIDA)

The Government of Uganda is determined to enact far-reaching, innovative public service reforms to improve the country’s socioeconomic development. The Poverty Eradication Action Plan, which was the overarching planning framework for the development of policies and allocation of resources from 2007 to 2009, has been replaced by the National Development Plan covering 2010-2015. The vision: a Ugandan society transformed to a modern and prosperous country within 30 years.

The Plan underlines the importance of strengthening the Cabinet Secretariat by reforming and aligning policy development to enhancing the policy and planning capacity in Ministries. The Ministry of Public Service is focused on strengthening its human resources capacity to efficiently deliver quality services.

Uganda’s Cabinet Secretariat is working with the Government of Ontario, focusing on enhancing policy development, leadership and government strategic communications that will improve the efficiency and effectiveness of Cabinet decision-making processes and strengthen the communications function.  Photo: Uganda-Ontario Policy Team during a mission to Uganda in March 2011

Under the Democratic Governance Program, the Ontario Public Service is also partnered with Uganda’s Ministry of Public Service. Building upon several years of the two governments working together, they are to develop, finalize and implement human resources management mechanisms to enhance performance and accountability for results, and strengthen leadership and support for change.  This work will deepen the capacity of the Uganda Public Service to better serve its constituents and to develop programs that are responsive to their needs.

Uganda-Ontario Human Resources Management team in Uganda, July 2011

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VIETNAM: Enhancing Organizational and Human Resource Management

Official Name: Socialist Republic of Vietnam
Chief of State: President Trương Tấn Sang
Next Election: 2015
Capital: Hanoi
Population: 87,840,000
Independence: 1945 from France
Human Development Index: 128 of 187 countries
Global Gender Gap Index: 79 of 135 countries
Gross National Income per capita: US$1260 (166 of 213 countries)
Our Partners:
• City of Toronto (TBD)
• City of Mississauga
• University of Toronto School of Public Policy and Governance
• Institute of State Organizational Sciences, Ministry of Home Affairs, Government of Vietnam
Funded by: Canadian International Development Agency (CIDA)

The Government of Vietnam is remaking its organizational and financial structures to manage “a market economy with a socialist orientation.” The Public Administration Reform 2001-2010 Master Program, the country’s first public sector reform, promotes the development of a democratic, transparent, sustainable and modern public administration with a cadre of skilled and ethical civil servants adhering to socialist principles.

The City of Toronto and the School of Public Policy and Governance at U. of T. are working with the Institute for State Organizational Sciences (ISOS) of the Ministry of Home Affairs on organizational and human resource management.  The partnership aims to enhance ISOS’ capacity to develop and disseminate public administration research and create and implement training programs for senior civil servants. Canadian public service knowledge, experience and lessons learned will be shared through training seminars, workshops and job shadowing. Topics include competency-based recruitment, development and retention, integrated executive leadership and decision making, and local government organizational development and management. By strengthening ISOS’ capacity, the team will contribute to the Vietnamese public service reform and the country’s socio-economic development.

Photo: Vietnam-Toronto team during a mission to Toronto in August 2010: Roscanna Scotti, Tran Van Ngoi, and Pamela Bryant.

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AFRICAN ASSOCIATION FOR PUBLIC ADMINISTRATION AND MANAGEMENT (AAPAM): Enhancing Organizational Sustainability and Continental Capacity

Secretary-General: Mr. George K. Scott
Created: 1971
Secretariat: Nairobi, Kenya
Membership: over 500 top level administrators and managers from many African Nations and 50 corporate members
Mission: To promote and spearhead best practice, excellence and professionalism in public administration and management in Africa
Our Partners:
• African Association for Public Administration and Management
• Institute of Public Administration of Canada
Funded by: Canadian International Development Agency (CIDA)

IPAC and AAPAM have an ongoing commitment to build AAPAM’s organizational capacity and sustainability. AAPAM is a hub for public sector knowledge in Africa, and drives reform. It brings together senior officials from all orders of government, civil society organizations, academia and the private sector to develop public administration capacity. Through participation in AAPAM’s knowledge sharing forums, roundtables and conferences, practitioners share best practices and build networks. The goal is to support each other in establishing high quality programs and services and achievement of socio-economic priorities. Through this partnership, AAPAM disseminates best practices and lessons learned through several publications, including the African Journal of Public Administration and Management. AAPAM also recognizes public servants for their outstanding achievements through the provision of awards for public service excellence and innovation.

Photo: IPAC team during mission to Ottawa in August 2010: Gabriella Ciampini, Tlohang Sekhamane, Thecla Shangali and Carole Humphries

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