Senior Issues Advisor

Ministry of Transportation

Closing Date November 24,2022 Location Toronto, ON Work Type  -
Salary Range $69,425- $100,036 Per Year
Experience Level  - Job ID  189689
Job Description

The Ministry of Transportation's (MTO) Communications Branch is seeking motivated issues management professionals who are interested in leading and managing a variety of issues that deliver on key government priorities.

The Communications Branch of MTO is a fast-paced and politically pressured environment, with a myriad of demands and short lead times. Working in this Branch requires an adroit professional who can go above and beyond regular office hours and situations while staying on top of deliverables. If you enjoy a dynamic workplace and work well in challenging situations, then this role may be for you.

As a key member of the issues team, the ideal candidate will have experience developing issues products (e.g., Qs and As, House Book Notes, Issues Management Plans), a solid understanding of government issues, and sharp political acuity, and be eager to present to ADMs and Minister Offices and able to monitor, anticipate and manage issues and trends that could have implications for MTO and the government writ large.

In addition, the candidates will possess strong relationship management, tact and diplomacy skills when working with senior executives in the ADM offices, Deputy's Office, Cabinet Office, Minister's Office and issues staff from Metrolinx and across government.

Please note the following working hours for the permanent positions:

• 1 Permanent – working hours 11:00 am – 7:00 pm
• 1 Permanent – working hours 9:00 am – 5:00 pm

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy < > and the OPS Diversity and Inclusion Blueprint < > pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code < >. Refer to the application instructions below if you require a disability-related accommodation.

What can I expect to do in this role?

• Manage a large portfolio of files in a fast-paced environment that support key government priorities.
• Prepare and coordinate information products, including house notes, media responses, media Qs and As, issues plans and key messages for the ministry.
• Identify, analyze and monitor contentious issues affecting the ministry and maintain effective liaison with divisional contacts, Assistant Deputy Ministers, Deputy Minister, Minister's Office, and Cabinet Office.
• Exercise strong judgement in anticipating contentious issues, and developing new approaches to problem-solving and issues management.

Location: Toronto

How do I qualify?

Business Knowledge and Skills

• You understand government decision-making and policy and planning processes.
• You have knowledge of, and experience with, issues management within a communications branch, including monitoring, and responding to, inquiries from print, broadcast and social media outlets as part of the issues management function.
Leadership and Organizational Skills

• You can organize work, deal with senior ministry and political staff, and work independently and as part of a team in a high-volume, high-pressure environment.
• You have the political acuity to assess and manage politically sensitive and potentially contentious issues and provide strategic advice.
• You can negotiate consensus on complex strategic issues.
Communication and Interpersonal Skills

• You communicate in a clear and concise manner.
• You can develop and deliver a variety of issues products, including house notes, media Qs and As, issues plans and key messages.
• You can prepare concise briefings and reports to support the management of contentious issues.
• You can liaise directly with media on in-coming media requests, prepare proposed responses and seek approvals to respond to requests, often under tight timelines.
• You have stakeholder management skills to deal diplomatically with senior managers, political staff and program staff.
• You have the ability to adapt to changing circumstances and priorities, often under tight timelines.
• You have experience developing both proactive and reactive communications.
Research and Analytical Skills

• You have strong research, conceptual and analytical skills.
• You have an understanding of media relations and proven, direct experience using issues management techniques.
• You can identify, and respond to, contentious issues and develop proactive approaches to issues management.

Salary Range: $69,425- $100,036 Per Year

Additional information:

  • 2 Permanent, 777 Bay St, Toronto, Toronto Region
  • 1 Temporary, duration up to 12 months (with possibility of extension), 777 Bay St, Toronto, Toronto Region


  • Less qualified applicants may be considered on an underfill basis.

How to Apply

Please apply online, only, by Thursday, November 24, 2022, by, and entering Job ID 189689 in the Job ID search field. Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.