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Day 2: Thursday, September 8th
Venue: The Westin Harbour Castle, Toronto |
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TIMEZONE
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Event Description |
| 7:30 a.m. |
Registration: Ongoing until 5:00 p.m.
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| 8:30 a.m. |
Opening Remarks
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| 8:45 a.m. |
Future of Health and Healthcare Models – what will health look like in the next decade
Sponsored by
Covid-19 has stretched, challenged and transformed Canada’s healthcare system in a number of ways. Arguably, many of the transformation are here to stay and are part of the evolution of our system to a more patient-centric eco-system achieving the quadruple aim of healthcare - improved patient experience, reduced cost, advancing population health and improving the provider experience. In this session we will hear from National Health care leaders and discuss current challenges facing all levels of Government as well as the opportunities that these frontline leaders see that will allow us to build the type of system Canadians need.
Speakers:
- Patrick Dumelie, CEO Covenant Health, Covenant Care and Covenant Living
- Victoria Lee, Medical Health Officer, Fraser Health
- David Diamond, Transitional CEO, Single Health Authority Planning Phase, Newfoundland and Labrador
Moderator: Dr. Tom Stewart, MD, Chief Medical Officer, Deloitte Canada |
| 9:45 a.m. |
Break
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10:00 a.m.
Breakout Sessions
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Chasing waterfalls: how to structure your government for wonderful, modern services
Sponsored by
Digital government is about using modern tools to design and deliver great service experiences. It’s also about establishing accountable structures and processes to make those services inclusive, sustainable and accountable. In this panel, leading digital government practitioners will explore structure and governance that facilitate service modernization in government. They will discuss measures adopted by select governments, including agile disbursement methods, and offer advice on structures that facilitate excellence in delivery and design.
Speakers:
- Katy Lalonde, Director of Product at the Ontario Digital Service (ODS)
- Josie Scioli, Deputy City Manager, Corporate Services at the City of Toronto
- Raj Mudhar, Business Agility, Deloitte Canada
Moderator: Jaimie Boyd, Partner, Deloitte Canada |
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Data, AI and Mental Health: How can data, analytics and AI be used to improve Mental Health policies, programs, and practices?
Sponsored by
Over the course of the pandemic, we have seen a steady rise on the prevalence and impacts of mental health in every facet of our lives. As governments, institutions and organizations grapple with these challenges, how can data, analytics and AI be used to help leaders and policy makers in developing and implementing better programs and practices.
Come find out and attend a plenary session with Anil Arora, Chief Statistician of Canada and Paula Allen, Global Leader and SVP, Research and Total Well-being with LifeWorks.
In this session, they will share and explore the data behind the proliferation of mental health issues - what are the causes, how do Canadians compare across demographics (including DEI), regions, and professions. They will also explore the implications for governments and policy makers as well as what can be done in the digital health space.
Speakers:
- Anil Arora, Chief Statistician of Canada
- Paula Allen, Global Leader and Senior Vice-President, Research and Total Wellbeing
Moderator: Kin Choi, Vice President, Public Sector |
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The future of digital government: Exploring the trends, successes, and barriers to building a dynamic digital economy
Sponsored by
It’s no secret that governments have many opportunities to harness the power of our digital economy. As advances in technology impact the future of work and the future of government, it’s never been more important to build a public sector that’s prepared for the future and equipped to capture the benefits of digitalization. In this panel discussion, hosted by the University of Waterloo, we’ll cover how to lead the future of digital government and explore the benefits and challenges of adopting new technology.
Our experts will explore how governments have embraced digital transformation to improve services and service delivery and understand people and society to achieve better outcomes. We’ll also share how governments can overcome global challenges, increase public value, improve information safety, reimagine the future of government, and improve the function of our critical infrastructures.
Speakers:
- Anindya Sen, Director, Master of Public Service; Associate Director, Waterloo Cybersecurity and Privacy Institute, University of Waterloo
- Raju Goteti, Vice President, Co-Innovation Network, Tata Consultancy Services
- Chelsea King, Change Management and Benefits Realization Lead, University Health Network
Moderator: Sanjeev Gill, Associate Vice-President, Innovation, University of Waterloo; Executive Director, WatSPEED |
| 11:00 a.m. |
Break
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| 11:15 a.m. |
Keynote: Navigating a chaotic world: finding opportunities in uncertainty
In conversation with Bob Rae, Canada’s Ambassador to the United Nations in New York, on how to accelerate transition to more equitable and sustainable societies through the threats and opportunities thrown up by the situation in Ukraine, global dynamics around energy, the economy and agriculture, and the deepening of the environmental crisis.
Speaker: Bob Rae, Ambassador and Permanent Representative of Canada to the United Nations
Moderator: Michelle DiEmanuele, Secretary of the Cabinet, Head of the Ontario Public Service and Clerk of the Executive Council |
| 12:15 p.m. |
Lunch
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1:15 p.m.
Breakout Sessions
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A Balancing Act: Navigating The New Equation of Hybrid Work
Sponsored by
Over the past two years the public sector community has proven they can dramatically change the way that work gets done. Organizations were forced to be agile amidst the pandemic; adopting new technology, moving services online, embracing new ways of managing teams and seeing the expectations of the typical ""9 to 5"" workday blown wide open. In addition to, and perhaps most importantly, conversations around work-life balance and wellbeing becoming more commonplace.
With the worst of restrictions in Canada behind us, the next challenge for organizations is how to strike the right balance of time in the office and working remotely (whether that’s at home or somewhere else). The new era of hybrid work is upon us.
PwC Canada’s presentation will explore what this disruption has meant for the public sector as well as where we think the future of work and the future of the worker might be heading.
Join us for an interactive session where we will:
Present highlights from the PwC survey on the “Hopes and Fears Study” that relates to what the future of work and the future of workers might actually look like.
Engage you in an active virtual Q&A to hear from you - what’s working? What’s needed?"
Speakers:
- Stefanie Couture, Partner, Workforce of the Future, Federal Government, PwC Canada
- Kathy Parker, Partner, National Leader, Workforce of the Future Consulting, PwC Canada
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Why Canada needs Generative Leaders
Sponsored by
As Canadians and leaders, we know the world has changed dramatically: from a global pandemic to new ways of working; pervasive mental health struggles; labour and supply chain shortages; inflation and climate change. Through all of this, one thing has remained constant: the need for strong and effective leadership.
As public policy leaders and providers of service and program supports to Canadians, you have been at the heart of this change. Leading the way. Making decisions that affect your community and our country. Leading your teams to be resilient, impactful, healthy, and well.
We know many of you have been asking…Is this sustainable? Is there a better way? We believe there is. We believe it is in the form of Generative Leadership – a philosophy and practice that replenishes human reserves and expands humanity's potential through a balanced head, heart, and hand model. Generative Leaders care for themselves and their people while at the same time leaving the world a better place than they found it.
Join us on September 8th to learn more about the Boston Consulting Group’s latest global research on Generative Leadership, what you have told us about Canada’s need for more of it, and how leading organizations around the world are putting Generative Leadership principles into practice.
This session will be delivered by Jim Hemerling (Leader of BCG’s Global Leadership practice) and Janice Horne (Leader of BCG’s Canada Public Sector practice).
Click here to see Why Canada needs Generative Leaders (Slideshow)
Speakers:
- Janice Horne, Managing Director and Partner, Boston Consulting Group (BCG)
- Jim Hemerling, Managing Director and Senior Partner, Boston Consulting Group (BCG)
- Peter Wallace, Senior Advisor, Boston Consulting Group (BCG)
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A little less conversation, a little more action: How to be an Elvis-style Government
Sponsored by
Governments have been moving toward client-centred service delivery for a long-time. The federal and provincial governments have made tremendous progress over the years. COVID has provided a catalyst for more digital transformation. What enables service transformation? Where have we had success? How can we (Canada) build on our successes to better meet client expectations? How do we move from policy to action?
Speakers:
- Lori MacDonald, Senior Associate Deputy Minister of Employment and Social Development and Chief Operating Officer, Service Canada
- Tim Orton, Founder and Managing Principal, Nous Group
- Hillary Hartley, Chief Digital and Data Officer, Deputy Minister, Digital Strategy (Cabinet Office)
Moderator: Kelly Rowe, Government Sector Lead, Nous Canada |
| 2:15 p.m. |
Break
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2:30 p.m.
Breakout Sessions
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Net Zero by 2050: What can Canada learn from the EU and Germany?
Sponsored by
The ambitious 2050 climate agenda in the EU is underway and Germany is ahead of the curve. Join Bernhard Lorentz, Managing Partner and Global Leader Climate Strategy, Deloitte Germany, as well as Sarah Chapman, Global Chief Sustainability Officer at Manulife Financial Corporation as they share best practices and lessons for Canada on our path to net zero. The session will be moderated by Giles Gherson, Incoming IPAC President.
Speakers:
- Bernhard Lorentz, Managing Partner, Global Leader Climate Strategy
- Sarah Chapman, Global Chief Sustainability Officer, Manulife Financial Corporation
Moderator: Giles Gherson |
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Pulling Back the Curtain – Insights and Reflections from Auditors General in Canada
Sponsored by
Join the Auditors General from Ontario, British Columbia and Saskatchewan as they provide commentary and answer questions about the work of Auditors’ General Offices, the audit process, how they select audits, and discuss what role audits can play in addressing risks and making improvements in the public sector. It’s your opportunity to turn the tables and ask the Auditors questions.
Speakers:
- Bonnie Lysyk, Auditor General of Ontario
- Tara Clemett, Provincial Auditor of Saskatchewan
- Micahael A. Pickup, Auditor General of British Columbia
Moderator: Ingrid Robinson, Associate Partner, EY Canada |
| 3:30 p.m. |
Break
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| 3:45 p.m. |
IPAC National Awards in Public Administration Excellence
Sponsored by
- Emerging Leader
- Established Leader
- Innovation
- Distinguished Service in Mental Health Promotion
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| 4:20 p.m. |
Closing Remarks
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| 4:30 p.m. |
AGM
Moderator: Paul LaFleche, Deputy Minister, Department of Municipal Affairs and Housing /Department of Seniors and Long-term Care |