Come Join us for the Institute of Public Administration of Canada's (IPAC) 75th Anniversary Celebration with the annual 2022 National Conference, September 7-9!

IPAC 2022 will take place in-person at the Westin Harbour Castle and virtually from Toronto.


teaser with speakers
Deloitte We would like to thank our platinum sponsor Deloitte Canada
for supporting IPAC and making this event possible.

Reflecting on the Past, Imagining the Future

This year's theme will focus on “Reflecting on the Past, Imagining the Future.” IPAC’s 75th anniversary celebration will reflect on the last 75 years of public administration and social change in Canada, specifically on the successes that public servants have achieved and the resilience they have demonstrated, especially within these last two years. We will survey the significant challenges ahead.

Don't miss out—be part of the conversation, as we go in-depth on pivotal topics such as climate change, healthcare modernization, the world of work, mental health, Canada's global reputation, and more!

Group Rate Accommodation

The Westin Harbour Castle, Toronto

1 Harbour Square Toronto, Ontario M5J 1A6 CLICK HERE TO BOOK IN ADVANCE

Book your group rate for The Institute of Public Administration of Canada IPAC 75th Anniversary Conference by August 11th for exclusive pricing.

If you have any issues with booking a room block you can call the toll free line at 1-888-627-8559 on or before the contracted cut-off day 11th August 2022 and state that they are with The Institute of Public Administration of Canada IPAC block to reserve at the special rate.

Flight Accommodation

IPAC Air Canada Promotion Code:


Applicable Rules:

The travel period begins Wednesday, August 31, 2022 and ends Friday, September 16, 2022. Travel is valid Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. For North America 5% applies on standard fares, 10% on flex fares & higher. For International Travel 10% on standard fares & higher.

WestJet Coupon Code: Guest web/Travel Agent web


WestJet Promo Code: Travel Agent GDS only


Please visit www.westjet.com/conventions to make a booking online.

Applicable Rules:

5% off Econo* and 10% off EconoFlex and Premium fares for travel within Canada and 2% off Econo*, 5% off EconoFlex and 10% off Premium base fares for guests travelling Trans-border. To take advantage of this offer, you will need the discount code listed.

The booking is to be made to Toronto The travel period begins: 8/31/2022 The travel period ends: 9/16/2022
No discount will apply to Basic or Business class bookings.

Train Accommodation

IPAC VIA Rail Promotion Code:


Applicable Rules:

September 5th 2022 to September 13th 2022

TERRITORY: From all stations throughout the VIA system to Toronto, Ontario and return.

Fare applies to a maximum of two passengers per booking. One complimentary stopover is allowed at no additional charge. For travel on all fare plans in Business class, the first stopover is allowed at no additional charge, provided that this stopover takes place in Toronto, Montréal or Ottawa only.

10% off the best available fare in Economy, Economy Plus, Business, Business Plus, Sleeper class. "Subject to the conditions and restrictions of the fare plan to which the additional discount is being applied."

Discount does not apply in any Escape fares and Prestige Class.

Keynote Speakers

We are pleased to announced our keynote speakers are Bob Rae, Peter Mansbridge and Shachi Kurl.

Bob Rae

Bob Rae, Ambassador and Permanent Representative of Canada to the United Nations

Mr. Rae served as Premier of Ontario from 1990-1995, and interim Leader of the Liberal Party of Canada from 2011-2013. He was elected to federal and provincial parliaments 11 times between 1978 and 2013.

Mr. Rae received his Honours B.A. in Modern History from the University of Toronto, an M.Phil in Politics as a Rhodes Scholar at Oxford University, and graduated from the University of Toronto Faculty of Law in 1977. He was named a Queen’s Counsel in 1984.

As a lawyer in private practice, Mr. Rae led the restructuring of the Canadian Red Cross, the Toronto Symphony Orchestra, and chaired the board of the Royal Conservatory of Music. He also wrote “Lessons to be Learned” on the Air India bombing, and “Ontario a Leader in Learning” - a study of the Ontario higher education system. He was also named to the Security and Intelligence Review Committee by then Prime Minister Chrétien.

Mr. Rae’s return to Parliament for the constituency of Toronto Centre in 2008 led to his appointment as Foreign Affairs spokesman for his party, and to his election as interim Leader in 2011. Between 2013 and 2020 he taught law and public policy at the University of Toronto, and was a partner and senior counsel to the law firm OKT LLP, specializing in indigenous law and constitutional issues.

Mr. Rae is a Fellow of the Forum of Federations (an organization he co-founded in the 1990’s), Massey College, and the Raoul Wallenberg Centre for Human Rights. He served as the Chief Negotiator for the 9 First Nations that are members of the Matawa Tribal Council in Northern Ontario between 2013 and 2018.

In October 2017, Mr. Rae was appointed as Canada’s Special Envoy to Myanmar. In this role, he engaged in diplomatic efforts to address the crisis in the country’s Rakhine State and wrote the report “Tell Them We’re Human” in 2018. In March 2020, he was named by Prime Minister Trudeau to be Canada’s Special Envoy on Humanitarian and Refugee Issues. This led to his report “A Global Pandemic Requires a Global Response”, which was made public shortly before his appointment as Ambassador to the UN.

Bob Rae is a Privy Councillor, a Companion of the Order of Canada, a member of the Order of Ontario, and has numerous awards and honorary degrees from institutions in Canada and around the world. In addition to several government reports, he is the author of five books. Along with music, reading, and writing, he loves tennis, golf, and fishing. He is married to Arlene Perly Rae, writer and public advocate on issues affecting women and children. They have three daughters and five grandchildren.

Peter Mansbridge

Peter Mansbridge, Distinguished Fellow, Munk School of Global Affairs & Public Policy, University of Toronto

Peter Mansbridge is one of Canada’s most respected journalists. He is the former chief correspondent for CBC News; anchor of The National, CBC’s flagship nightly newscast where he worked for thirty years reporting on national and international news stories; and host of Mansbridge One on One. He has received over a dozen national awards for broadcast excellence, including a lifetime achievement award from the Academy of Canadian Cinema & Television. He is a distinguished fellow of the Munk School of Global Affairs & Public Policy at the University of Toronto and the former two-term Chancellor of Mount Allison University. In 2008, he was made an Officer of the Order of Canada—the country’s highest civilian honour—and in 2012 he was awarded the Queen Elizabeth II Diamond Jubilee Medal. He is the author of the instant #1 national bestsellers Off the Record and Extraordinary Canadians, and also the national bestseller Peter Mansbridge One on One: Favourite Conversations and the Stories Behind Them. He lives in Stratford, Ontario.

Follow him on Twitter @PeterMansbridge, visit him at ThePeterMansbridge.com, or listen to his daily podcast, The Bridge, with Sirius XM Canada.

Shachi Kurl

Shachi Kurl, President of the Angus Reid Institute

Shachi Kurl is President of the Angus Reid Institute, Canada’s non-profit foundation committed to independent research. She works with public opinion data to further public knowledge and enhance the national understanding of issues that matter to Canada and the world.

Kurl is often found offering analysis on CBC’s “Power and Politics”, in the Wall Street Journal, the New York Times, the Globe and Mail, and on the editorial pages of the Ottawa Citizen, among other places. In October 2020, she moderated BC’s only televised provincial election debate, presented by the British Columbia Broadcast Consortium.

She spent the first part of her career as political reporter and holds a degree in Journalism and Political Science from Carleton University.

Kurl is a recipient of the prestigious Jack Webster Award for Best TV Reporting. Along with former Australian and UK Prime Ministers Julia Gillard and Margaret Thatcher, she is an Alumnus of the US State Department’s International Visitor Leadership Program. She is a national Vice Chair of the Canadian Cancer Society.

Kurl moderated the 2021 English language leaders debate during the 44th federal election. She also won the Industry Marvel Award from Darpan Magazine in October of that year.


Peter MacKay

Peter MacKay, Strategic Advisor, Deloitte Canada

The Honourable Peter MacKay served in the Parliament of Canada for over 18 years as a Member of Parliament, including Cabinet Minister in the Harper Government for 10 years, as well as Minister of Justice and Attorney General, Minister of National Defense, Minister of Foreign Affairs, and the Atlantic Canada Opportunities Agency. Mr. MacKay chaired the Government National Security Committee for almost 10 years and served on numerous other inter-parliamentary committees. Prior to politics he served as a Crown Attorney and is currently working as a Strategic Advisor with Deloitte Canada and is also with the Halifax law firm of McInnes Cooper.
He works nationally and internationally in areas such as aerospace and defense, procurement, infrastructure, and justice reform.
Peter serves as a Board Member for Cielo Waste Solutions Corp. and on numerous volunteer boards including Special Olympics, Wounded Warriors, Boost Child & Youth Advocacy the Canadian Global Affairs Institute, and the Canada United States Law Institute.
Peter is a loving husband to Nazanin and father to their 3 children Kian 9, Valentia 6, and Caledon 3.  He lives by the sea in Kings Head, Nova Scotia, with two dogs and two cats.

Stefanie Couture

Stefanie Couture, Partner, Workforce of the Future, Federal Government PwC Canada

Stefanie has been with PwC since 2016. As a Partner for the Workforce of the Future Consulting practice, she works with Federal Government leaders to build tailored people and organisation solutions to achieve their strategic vision. She holds a Masters of Business Administration (MBA) from Denver University in Colorado with a focus in IM/IT. She works with multidisciplinary teams to solve complex issues for clients including organizational transformation, creating culture change, improving the performance of the workforce, developing and upskilling talent, and managing people through change.

Stefanie has led both small and large teams, building strong relationships with her team on the ground and her clients. She has serviced most Federal departments over her career, but for the last five years has spent most of her time supporting large transformation initiatives at the RCMP, SSC, IRCC and PSPC, to name a few.

Most recently, Stefanie was nominated by her peers as a ‘Woman in Defence’ (WIDs) Emerging Leader (#WiDSEmergingLeader). Stefanie is passionate about her work, and the people she works with.

Bernhard Lorentz

Prof. Dr. Bernhard Lorentz, Managing Partner, Global Leader Climate Strategy

Bernhard Lorentz has dedicated his career over the past three decades to two major goals: Decarbonization of industries and improvement of the quality of public service. As president of one of Germany's largest private foundations, he demonstrated the impact strategic philanthropy can have on important policy reform processes. During this time, he founded several of today's leading think tanks in the fields of climate and energy (Agora Energiewende, Mercator Research Institute on Global Commons and Climate Change), digital society (Stiftung Neue Verantwortung), migration/integration (Sachverständigenrat Integration), and international politics (MERICS).

Prior to joining Deloitte as Managing Partner and Global Climate Strategy Leader, Bernhard Lorentz has been the Managing Partner Markets at EY for the Europe West region and Founder and Leader of EYCarbon, a newly established brand that accompanies European industry on its way to a climate-neutral world.

Paula Allen

Paula Allen, Global Leader and Senior Vice-President, Research and Total Wellbeing

Paula Allen is the Global Leader, Research and Total Wellbeing and a Senior Vice- President at LifeWorks. In this role she manages the research agenda for LifeWorks, which includes primary research, exploratory data science, research collaborations and meta-analyses. Her focus is on discovering defining and communicating industry trends; service development that aligns with emerging market needs; and supporting LifeWorks’ clients with insights and data-driven decision guidance.

Paula is a well-recognized expert in all areas of workplace mental health, learning strategies, disability management and drug plan management. She is a sought-after speaker by media, organizations, and conferences for her knowledge and expertise in current issues and the future direction of health, wellbeing, productivity, and related risk management. Paula is a member of the Women’s College Hospital’s Board of Directors, and chair of the Quality, Academic and Equity Committee; on the technical committee for the National Standard for Psychological Health and Safety in the Workplace; on the Board of Directors of the Canadian Club of Toronto; a member of the One Mind at Work Guiding Council; a member of the Virtual Learning Advisory Board consulting to the public sector’s post-secondary on-line learning strategy; and a Civic Action Diversity Fellow mentor. She was also Co-chair of Civic Action’s Champions Council on workplace mental health; was a member of the Income Security Working Group providing advice to the Ontario Government on issues relating to disability and income support; and sits on several research and strategy advisory boards that address issues ranging from e-mental health solutions to substance abuse in the workplace. Paula completed undergraduate and graduate degrees at the University of Toronto in psychological research and neuropsychological testing and clinical intervention. She has more than 20 years of experience relating to workplace research, product development and operational leadership that spans the range of EFAP, Workplace Learning, Attendance and Disability Management and Health and Benefits Consulting.

Anil Arora

Anil Arora, Chief Statistician of Canada

Anil Arora is an experienced senior public official, having worked at Statistics Canada for over 25 years leading significant programs and transformations. He was appointed Chief Statistician of Canada in September, 2016. He has also served in policy and regulatory roles in the Government of Canada at Natural Resources Canada and Health Canada. Mr. Arora has led substantive international initiatives, working with the United Nations and the OECD, and received numerous prestigious awards for leadership. He serves on a number of Boards and is active in community events and social causes. Mr. Arora received a Bachelor of Science from the University of Alberta, with subsequent studies in computer science. He holds a graduate certificate in public sector management and governance from the University of Ottawa and the Government of Canada’s Advanced Leadership Development Program. 

Tom Stewart

Tom Stewart, MD, Chief Medical Officer, Deloitte Canada

Dr. Stewart is Chief Medical Officer and a senior advisor with Deloitte Canada after a long career with successive clinical, teaching, research, and leadership roles across Ontario’s Health System. Specifically, some of Tom’s select roles have included President and CEO of St. Joseph's Health System, and CEO of the Niagara Health, Chief of Staff and Executive Vice President, Niagara Health System as well as Chief of Staff at St. Joseph’s Healthcare Hamilton and Haldimand War Memorial Hospital. Other prior roles include: Chief Clinical Officer (2010- 2013) at Mount Sinai Hospital; Physician-in-Chief (2009-2013) and, Director of Critical Care Medicine at Mount Sinai Hospital (1998-2009) and the University Health Network (2002-2009). Dr. Stewart completed his MD with honors at the University of Ottawa in 1988. He went on to do a fellowship in Internal Medicine and Critical Care Medicine at the University of Toronto followed by research training in Paris, France and Toronto. He was a Professor of Medicine and Anaesthesiology at the University of Toronto and is currently a Professor of Medicine with McMaster University.

Kathy Parker

Kathy Parker, Partner, National Leader, Workforce of the Future Consulting, PwC Canada

An experienced leader and Partner in PwC’s Management Consulting practice, with a focus on helping People and Organizations maximize their results. Kathy works with her clients - from Executives to staff levels - to help them successfully adapt their workforce to meet the needs of the digital world, improve the experience of employees, and shift organizational culture. More specifically, she helps them to refine and adapt their talent programs, to assess and adapt culture, to realign their organization structures, and prepare people, teams and leaders for the business challenges associated with a digital world.

She has extensive experience gained across a range of change situations and different industries including financial services, public sector, retail, pharmaceuticals, professional services, and manufacturing.

Lori MacDonald

Lori MacDonald, Senior Associate Deputy Minister of Employment and Social Development and Chief Operating Officer, Service Canada

In January 2020, Lori MacDonald became Senior Associate Deputy Minister of Employment and Social Development and Chief Operating Officer for Service Canada.

Lori started her career with the Correctional Service of Canada as one of the first female correctional officers in a men’s maximum-security penitentiary, and subsequently spent more than 30 years with the department in a variety of roles. In 2015, she moved to Public Safety as the Assistant Deputy Minister responsible for Canada’s emergency and crisis management responses. Following that, she served as Assistant Deputy Minister of the Safety and Security Group for Transport Canada, ensuring the safety and security of our transportation system.

In 2018, she became the Associate Deputy Minister of Immigration, Refugees and Citizenship Canada, where she was responsible for world-class immigration programs that ensured the successful integration of newcomers and upheld Canada's humanitarian obligations. Throughout her career, Lori has received recognition for her leadership in developing managerial and leadership capacity in government teams and managers. She has championed many projects related to women, diversity and inclusion, Indigenous peoples, and mental health issues. In addition to playing a leadership and champion role, she volunteered with the United Way for 39 years, helping to raise millions of dollars.

Lori holds a diploma in law and security administration from Loyalist College. She also has a degree in criminology with a concentration in law from Carleton University. She is a recipient of the Exemplary Service Medal and the Queen's Diamond Jubilee Medal.

Tim Orton

Tim Orton, Founder and Managing Principal, Nous Group

Tim is the leader of Nous Group, an international management consultancy of more than 600 people operating in Canada, the United Kingdom and Australia, where Nous was founded.

Primarily Australian based, Tim has worked extensively with national and state government Secretaries (Deputy Minister equivalent) and their teams boards and executives on their critical policy, strategy, organizational design, capability, leadership and governance issues.

He works with departments and agencies covering health, education, defence and security, home affairs, taxation and finance, energy, environment and agriculture. He leads Nous teams on complex transformation agendas for clients varying in revenue from $5 million to $50 billion.

In Canada, Tim and the Nous team have consulted to many leading organizations, including the Government of Ontario on protecting children at risk of exploitation, York University on setting its vision for service excellence, the University of Alberta on a major transformation and the Salvation Army to support integration activities.

In Australia and the UK, Tim and Nous have consulted to government clients ranging from the Royal Australian Navy on designing and supporting over seven years the transformational New Generation Navy, to the Victorian Government to develop the strategy for the establishment of the state’s offshore wind industry, to Health Education England on meeting future workforce requirements.

Dr. Ellen Choi

Dr. Ellen Choi, Assistant Professor in HRM/OB in the Ted Rogers School of Management, Toronto Metropolitan University.

Dr. Ellen Choi is an Assistant Professor in HRM/OB in the Ted Rogers School of Management, Toronto Metropolitan University. Dr. Choi is an organizational psychologist with training in the fields of Social Psychology and Organizational Behaviour. She received her PhD from the Ivey School of Business in 2017, and her MSc from the London School of Economics in 2012. Her research interests revolve around workplace wellbeing and mental health. In particular she studies the effects of mindfulness training on stress, attention, emotion regulation, errors, authenticity, resilience, and performance under pressure. Dr. Choi teaches in the area of organizational behaviour on topics such as leadership, training and development, motivation, and decision-making.

Prior to graduate school, Ellen traded in commercial real estate for 8 years with CBRE. She is also a yoga instructor, executive meditation coach, and delivers mindfulness workshops and keynote addresses to corporate audiences.

Twitter: @ellenchoimind

Jim Hemerling

Jim Hemerling, Managing Director and Senior Partner, Boston Consulting Group (BCG)

Jim Hemerling is a leader in BCG's People and Organization and Transformation practices and leads the Behavior & Culture topic globally. Jim brings over 30 years advising senior leaders, across the world, to develop high performance cultures and leadership, and increase employee engagement, as well as launch, accelerate, and sustain large scale transformation programs.

He is an author of BEYOND GREAT: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution and a featured TED Speaker: 5 Ways to Lead in an Era of Constant Change. Jim has co-authored numerous publications on Organization Transformation including: “The Transformations that Work and Why”; “Transformation: Delivering and Sustaining Breakthrough Performance”; and “High-Performance Culture: Getting it, Keeping it”.

Jim holds B.A. Sc. and M.Eng. degrees from the University of British Columbia, a P.Eng., and an M.B.A. with distinction from The University of Western Ontario.

Janice Horne

Janice Horne, Managing Director and Partner, Boston Consulting Group (BCG)

Janice is the Lead of the Canadian Public Sector practice at BCG and is based in Ottawa. Janice is an accomplished, inclusive, and authentic leader with over 25 years of experience in professional services working with private and public sector organizations. Janice has worked extensively with the public sector at all levels of government in Canada and has held senior executive positions with Treasury Board of Canada Secretariat (TBS), Deloitte and KPMG.

Most recently, Janice served as the Assistant Deputy Minister (ADM) of Executive Leadership and Development for the Government of Canada. In that role, she led an expansive mandate related to executive talent management and leadership development.

Janice is a Fellow Certified Management Consultant, holds a Commerce degree from Dalhousie University, a Certificate in Public Sector Leadership and Governance from the University of Ottawa, and a Masters Certificate in Project Management from Saint Mary’s University.

Katy Lalonde

Katy Lalonde, Director of Product, Ontario Digital Service (ODS)

Katy Lalonde is the Director of Product at the Ontario Digital Service (ODS), supporting teams that are building an ecosystem of digital products that make it easier for people and business to interact with the Government of Ontario, including Ontario.ca, Notify and the province’s Data Catalogue.

Katy was a founding member of the Ontario Digital Service and has previously held the roles of Director of Digital First and Chief of Staff (Executive Advisor) to the Chief Digital and Data Officer. Her expertise is in digital and product strategy, in the leadership and operations of digital organizations inside government, and in organizational design to support empowered, multi-disciplinary teams.

Hillary Hartley

Hillary Hartley, Chief Digital and Data Officer, Deputy Minister, Digital Strategy (Cabinet Office)

Hillary Hartley is Ontario’s Chief Digital and Data Officer and became Deputy Minister of Digital Strategy within Cabinet Office in June 2022. As CDDO, she is responsible for the administration of the Simpler, Faster, Better Services Act to deliver better, more easily accessible services to the people, communities, and businesses of Ontario.

Hillary was previously the head of the Ontario Digital Service, joining the province in April 2017 as Deputy Minister Responsible for Digital Government. She also served as Deputy Minister of Consumer Services, which included the government’s retail services operation (ServiceOntario), and programs focused on consumer protection.

Prior to coming to Ontario, Hillary was the Deputy Executive Director of 18F, a digital services agency in the U.S. federal government, and was a Presidential Innovation Fellow in 2013. She has worked with governments across jurisdictions for twenty-five years, serving as a director at NIC Inc., an organization that helps governments deliver programs and services online.

Bonnie Lysyk

Bonnie Lysyk, Auditor General of Ontario

Bonnie Lysyk became the 13th Auditor General of Ontario on September 3, 2013, after having previously served as Provincial Auditor of Saskatchewan, and Deputy Auditor General and Chief Operating Officer of Manitoba.

Lysyk has held senior positions in both the private and public sectors during a 30-year career spent in three provinces. She has extensive audit, finance, risk management and governance experience. She served as the Deputy Auditor General and Chief Operating Officer for the Office of the Auditor General of Manitoba and, most recently, as Provincial Auditor of Saskatchewan. She also held a variety of senior roles at Manitoba Hydro and served as Chief Audit Executive of the Manitoba Liquor Control Commission.

A native of Winnipeg, Lysyk graduated from the University of Manitoba with a Bachelor of Administrative Studies (Honours) degree and subsequently obtained her designation as a Chartered Accountant while working with Coopers & Lybrand (now PricewaterhouseCoopers). She also has a Masters in Business Administration and is a Certified Internal Auditor. In 2017, she was named a Fellow of the Chartered Professional Accountants of Ontario. In 2020, she was the recipient of the Brock University Goodman’s School of Business Distinguished Leader Award.

Lysyk is currently a member of the Canadian Council of Legislative Auditors and over the years has actively participated in many professional and volunteer not-for-profit organizations. She has also taught auditing courses in Toronto and overseas.

Tara Clemett

Tara Clemett, Provincial Auditor of Saskatchewan

The Legislative Assembly of Saskatchewan unanimously adopted a motion to appoint Ms. Tara Clemett, CPA, CA, CISA, as Provincial Auditor for the Province of Saskatchewan in November 2021.

Tara has worked at the Office of the Provincial Auditor for more than 20 years, including as Acting Provincial Auditor. Previously, as Deputy Provincial Auditor responsible for the Health Division, her portfolio encompassed the Ministries of Health and Social Services, as well as integral healthcare organizations, such as the Saskatchewan Cancer Agency and the Saskatchewan Health Authority. She directly led the annual integrated audit of the Saskatchewan Health Authority since its inception.

Tara is a Chartered Professional Accountant, a Certified Information Systems Auditor and holds a Bachelor of Administration from the University of Regina. She has actively worked on advisory groups under the Canadian Council of Legislative Auditors. Tara’s experience includes financial and performance audits, as well as those focused on information technology, healthcare, child welfare and advocacy, and the environment.

She is currently a Board member for Ringette Saskatchewan and has coached both her daughters in ringette for the past decade. Tara, her husband Chris, and family live in Regina.

Patrick Dumelie

Patrick Dumelie, CEO Covenant Health, Covenant Care and Covenant Living

Patrick Dumelie is the Chief Executive Officer of Covenant Health, Covenant Care and Covenant Living. Together, these organizations are one of the largest Catholic providers of health care in Canada. With a combined budget of over $1 billion, the Covenant family is a trusted provider of health care and seniors services in Alberta and a strategic partner in the integrated health system serving the province. Inspired by the Sisters who founded health care in Alberta over 150 years ago, Patrick is committed to advancing the contribution and leadership of Catholic health care in Canada, providing compassionate care with a focus on those most vulnerable and marginalized.

Patrick led the highly successful merger of 12 Catholic health care organizations in Alberta to establish Covenant Health as a vital provincial partner in 2008. Under Patrick’s leadership, the Covenant family has also grown in service to encompass Covenant Living, a provider of seniors’ retirement housing, and Covenant Care, a separate organization created in 2013 to meet the needs of Alberta’s growing seniors population.

Patrick has fostered a mission-inspired culture shaped by enduring core values, supported by visionary leadership, and leading with innovative approaches to effectively deliver quality, patient-centred care. Under his leadership, Covenant works effectively in partnership with communities, the provincial health authority and Government to strengthen and transform the health care system and provide quality, compassionate care to Albertans—especially those most vulnerable. Over the past decade, Covenant has emerged as one of Alberta’s Top 70 Employers for multiple years, has been consistently named one of Canada’s 10 Most Admired Corporate Cultures ™ and is recognized as a Worlds Most Ethical Company ®.

Patrick offers his strategic and health care expertise and leadership as a Board member on HealthCare Can and Alberta’s Catholic Social Services, and as Chair of the Christian Health Alliance of Alberta. He holds an MBA from Queens University and a Bachelor of Administration from the University of Regina and received the Midcareer Leadership from the Catholic Health Alliance in 2013. Patrick’s extensive health care career includes serving as President and Chief Executive Officer with Edmonton’s Caritas Health Group until 2008 and as Chief Operating Officer and Vice-President in the Regina Qu’Appelle Health Region.

Sanjeev Gill

Sanjeev Gill, Associate Vice-President, Innovation and Executive Director, WatSPEED

With over 25 years of experience in industry and academia, Sanjeev is an accomplished leader of global teams, delivering strategic transformations, business growth, and operational excellence, while also developing public-private-partnerships for economic growth and positive societal impact.

As Associate Vice-President, Innovation at the University of Waterloo, Sanjeev oversees pan-campus strategies and initiatives that bring together the full innovation capacity of the university to maximize Waterloo’s impact on businesses, governments, and society. As Executive Director of WatSPEED, Sanjeev leads Waterloo’s thrust in lifelong learning to become the premier provider of learning-integrated-work offerings for professionals, corporations, industry associations, and government.

Prior to joining the University of Waterloo, Sanjeev spent 25 years in industry, including 20 years with IBM Canada. At IBM, Sanjeev held leadership roles in innovation, supply chain management, and microelectronics, and led IBM’s research partnerships with Canadian universities and colleges. Sanjeev holds a degree in Mathematics and a diploma in Engineering from Dalhousie University and professional certifications from Harvard Business School and Boston University. Sanjeev currently serves as a founding member on the US Consul General’s US-Canada Innovation Partnership, a member of the Global Advisory Board for the Future Talent Council, and as a member of the University of Waterloo’s Executive Council.

He has also served on the President’s Advisory Board at OCAD University, AGE-Well Industry Advisory Board (Canada NCE), Board Chair for iCity (University of Toronto Transportation Research Institute), and Scientific Advisory Committees at SOSCIP and DeepSense (Oceans Research) at Dalhousie University.

Anindya Sen

Anindya Sen, Director, Master of Public Service Program and Director, Computational Data Analytics for the Social Sciences and Humanities, University of Waterloo

Anindya Sen is a professor of economics at the University of Waterloo, where he serves as director of the Master of Public Service (MPS) program, director of Computational Data Analytics for the Social Sciences and Humanities (CDASH), and associate director of the Waterloo Cybersecurity and Privacy Institute (CPI). Prior to joining the University of Waterloo, Sen was an economist at the Competition Bureau of Canada. His research interests are the economics of public policy, with an emphasis on estimating the statistical effects of government intervention and imperfectly competitive market structures. He has published research on the effects of government policies on COVID-19 cases, the relationship between market concentration and gasoline prices, the impacts of higher cigarette taxes on smoking, the effects of higher minimum wages on employment and poverty, and the consequences of incentive programs on electricity usage.

His papers have been published in peer reviewed journals such as the Canadian Journal of Economics, Journal of Law and Economics, Journal of Health Economics, Journal of Regulatory Economics, International Review of Law and Economics, Labour Economics, and Canadian Public Policy. His work has been extensively covered by the Globe and Mail, the Financial Post, CBC, and the Toronto Star.

Karen Blackman

Karen Blackman, Assistant Deputy Minister, Employment and Labour Market Services Division Ministry of Social Development and Poverty Reduction, British Columbia

Karen Blackman joined the Ministry of Social Development and Poverty Reduction in January 2022 as the Assistant Deputy Minister, Employment and Labour Market Services Division (ELMSD). ELMSD’s mission is to support B.C. job seekers to improve their quality of life through inclusive employment opportunities.

Karen is responsible for WorkBC Employment Services, contracted service providers who deliver employment services through 102 WorkBC Centers across British Columbia. Karen is also responsible for the provincially offered programs, Assistive Technology Services and Apprentice Services.

Prior to this appointment, Karen was the Executive Director, Service Delivery Division, Ministry of Children and Family Development. Karen has extensive experience in client centered service delivery to children, youth and disability services including use of technology and a multi-channeled strategy to improve citizen experience.

Karen holds a Master’s degree in Leadership and a Graduate Certificate in Coaching.

Kristine Langenbucher

Kristine Langenbucher, Head of the Employment and Skills Unit OECD Centre for Entrepreneurship, SMEs, Regions and Cities

Kristine and her team works with national and subnational governments in OECD countries and beyond to deliver evidence-based and practical recommendations on how to implement employment and skills policies at the local level. Prior to that, she worked for eight years in the OECD’s Directorate for Employment, Labour and Social Affairs on active labour market policies, skills policies and the future of work. She has (co-)authored many OECD publications on active labour market policies, national skills strategies and chapters in the OECD Employment Outlook. Prior to joining the OECD, she served as an Economic Advisor in the British Department for Work and Pensions. She holds a Master’s Degree from Wayne State University in Detroit (Michigan/USA) and a Degree as Internationale Diplomvolkswirtin from Friedrich-Alexander University of Erlangen-Nuremberg (Germany).

Raj Mudhar

Raj Mudhar, National Director, Business Agility

Raj Mudhar leads the Deloitte Enterprise Business Agility Practice, helping governments and private sector clients achieve speed to value. Previously, he was an accomplished Research and Development leader and change leader for large-scale Lean and Agile transformations and implementations. Process design and implementation from Portfolio to Operations including the financial, government and regulatory sectors at enterprise scale.

Raj has 20+ years of international experience leading large-scale technology product development in Asia, North America, and Europe and an ongoing record of delivering measurable improvements in organizational performance.

Josie Scioli

Josie Scioli, Deputy City Manager, Corporate Services, City of Toronto

Josie Scioli is Deputy City Manager, Corporate Services at the City of Toronto where she provides strategic leadership to the City’s Corporate Real Estate Management, Fleet Services, 311 Toronto, Technology Services and Environment & Energy divisions as well as the Office of the Chief Information Security Officer.

In this role, she manages to consistently apply her strong customer service focus to every initiative, whilst simultaneously driving transformational change and achieving competitive organizational results. Josie Scioli holds a Bachelor of Economics and Commerce from the University of Toronto and brings a wealth of experience from both the public and private sectors.

Prior to joining the City of Toronto, Josie was a senior executive at Toronto Community Housing where she led the maintenance and construction service delivery portfolio. There she redefined its core services, reinforced a facilities management framework and created a “customer first” philosophy to build a high-performing culture. In the private sector, Josie worked at Bell Canada for 18 years where she held progressively senior positions. With a multi-disciplinary approach, Josie achieved notable successful outcomes in various aspects of the business with her root principles of customer service excellence, financial accountability and talent management.

Recognized as an authentic leader with a natural ability to build high performance cultures, cultivating customer service excellence, and creating a “Customer First” culture amongst diverse teams, she is also well known for her passion and commitment beyond the work environment that extend deep into the community. Not only does she champion the Toronto Public Services Women’s Network, inspiring and empowering women to lead in today’s fast paced and challenging environment, but she also leads the United Way fundraising efforts at the City in her position as Co-Chair.

In October 2021, Josie was named a Women's Executive Network 2021 Canada's Most Powerful Women: Top 100 Award Winner. Josie was recognized in the CIBC Executive Leaders category for her outstanding leadership and vision.

Michael A. Pickup

Michael A. Pickup, FCPA, FCA

Michael A. Pickup was appointed Auditor General of British Columbia in July 2020, directly following his six-year term as Nova Scotia’s auditor general. His passion for his work was exemplified when he left his position in Nova Scotia on a Friday and was in Victoria the next Monday to begin his new role.

Pickup is Indigenous and a member of the Miawpukek First Nation of Newfoundland. He is also a member of the LGBTQIA2S+ community.

Pickup puts inclusivity at the foundation of workplace engagement. He encourages staff to bring their whole self to their work, comfortably share their thoughts with him, and to laugh everyday. His goal for the Office of the Auditor General of B.C. is to build a strong provincial and national reputation based on high quality output, efficient operations and a highly engaged team as the foundation to all.

David Diamond

David Diamond, Transitional CEO, Single Health Authority Planning Phase, Newfoundland and Labrador

In June 2022, David Diamond was appointed Transitional CEO for the single health authority for Newfoundland and Labrador. During the planning phase, Mr. Diamond is leading a project team to design the organizational structure and change management strategy to support the health system transformation envisioned by Health Accord NL.

Before this provincial role, David Diamond served as President and Chief Executive Officer of the Eastern Regional Health Authority in Newfoundland and Labrador, since November 2014 when he returned to his home province.

From 2008 to 2014, Mr. Diamond held various leadership roles with Alberta Health Services, including Chief External Relations Officer and Senior Vice President of Human Resources. Prior to joining Alberta Health Services, he was the Chief Operating Officer and Vice President at Capital Health in Edmonton, Alberta. He was also the founding Chief Executive Officer at Central Health in Grand Falls-Windsor, NL when it was formed in 2005.

At Eastern Health, Mr. Diamond enhanced engagement with leadership, staff, and physicians, and focused on aligning health care services to improve primary care, mental health and addictions, and population health. In early 2020, he introduced the organization's first-ever innovation strategy to support creative approaches to improving health outcomes for patients with a Living Lab developed in partnership with academic and private sector partners. In 2019, he was recognized by the International Association of Business Communicators with an award of excellence for Organizational Leadership.

Mr. Diamond has served on the Board of Directors of HealthCareCAN, a national voice of action for health organizations and hospitals across Canada, since 2015 and has served as Chair and now as Past-Chair. HealthCareCAN advocates in support of health research and innovation’ to enhance access to high-quality health services for Canadians; and empowers health professionals through best-in-class learning programs.

David Diamond holds a Masters in Health Services Administration from the University of Alberta and a Bachelor of Commerce (Co-op) from Memorial University.

Toby Schneider

Toby Schneider, Assistant Deputy Minister, Community and Social Services Ministry, Alberta

Toby is the Assistant Deputy Minister of the Employment and Financial Services Division at Community and Social Services Ministry in Alberta. Toby has been in the Alberta Public Service for 21 years, with experience in energy, economic development and social services. For the past three years, Toby has been serving in positions of executive director and Assistant Deputy Minister in Community and Social Services. Toby’s division serves over 100,000 income support clients and provides employment services to 60,000 Albertans each year.

Toby’s portfolio integrates policy and operations functions. Bringing policy and delivery functions closers together provides strong opportunities to optimize Alberta’s income support services. Current work within the division is focussed on enhancing case management for clients and better integrating employment services as a path to independence for those on income support, or are at risk of becoming in need of income support.

Toby’s past work includes developing and implementing policies that create economic opportunity for Alberta firms to unlock new economic avenues to build on Alberta’s economy and economic success.

Toby grew up and lives in Edmonton, Alberta. He enjoys cycling and Taekwondo and spending time with his partner, two children and two dogs.

Sarah Chapman

Sarah Chapman, Global Chief Sustainability Officer, Manulife Financial Corporation

As the Global Chief Sustainability Officer at Manulife Financial Corporation, Sarah is responsible for leading the ongoing development and execution of the organization’s global sustainability, community investment and sponsorship strategy and oversees environmental, social & governance (ESG) reporting and disclosures. Before joining Manulife, Sarah has worked across the USA, Asia and Australia including as the National Director of Sustainability & Social Impact advisory at Deloitte and for Hitachi as the Senior Lead of their global Social Innovation business. She has her PhD in Sustainability and Social Impact from the Centre for Corporate Governance at the University of Technology in Sydney, a Master’s in Management from Bond University, and a Bachelor of Science from the University of Western Ontario in Canada.

Chelsea King

Chelsea King, Instructor, Project Management, Conestoga College School of Business

Chelsea King has led digital transformation projects in healthcare for the last five years, unleashing the power of technology to improve quality, safety, efficiency, and the experience of both clinicians and patients. She specializes in the change management and benefits realization that comes along with technology implementations, gaining diverse experience in the provincial health authority of Alberta (Alberta Health Services) as well as with individual hospitals in Ontario (University Health Network, St. Joseph’s Healthcare Hamilton). She’s affiliated with the Conestoga College School of Business as a part time instructor of project management. Chelsea graduated from University of Waterloo in 2017 with a Bachelor of Science (Honours Science and Business, Biology Specialization), and from the Australian Institute of Business in 2020 with a Masters of Business Administration.

Peter Wallace

Peter Wallace, Senior Advisor, Boston Consulting Group

Peter Wallace is a Senior Advisor at the Boston Consulting Group, a Fellow at the Munk Institute of Global Affairs and Public Policy and a Fellow at the CD Howe Institute.

Peter is an experienced public policy practitioner, with 40 years of service at all levels of government. Key roles include Secretary of the Treasury Board for the Government of Canada, City Manager of the City of Toronto and Secretary of Cabinet and Head of the Public Service for Ontario. Earlier senior roles in the Government of Ontario include Deputy Minister of Finance and Treasury Board, Deputy Minister of Energy, and Associate Secretary to Cabinet and Deputy Minister, Policy.

Peter is an independent trustee for the University Health Network. He is past Chair of the Ontario Financing Authority, Great Lakes Fishery Commission and Ontario Lottery and Gaming Corporation.

Peter is a graduate of the University of Toronto, with a bachelor’s degree in Political Economy and Master of Public Administration.


Dave Bulmer

Dave Bulmer, President & Chief Executive Officer, AMAPCEO

Dave Bulmer is the President & Chief Executive Officer of AMAPCEO – Ontario’s Professional Employees Union. AMAPCEO represents 15,000 professionals across Ontario and in 10 countries worldwide who work directly as civil servants for the Ontario Government or with arm’s length agencies in the broader public sector. Prior to his election as President & CEO in 2015, he served a term as Treasurer and Chief Financial Officer, and two terms as Board Chair.

Dave is a member of the Ontario Pension Board and chairs its Governance Committee. He sits on Toronto Metropolitan University’s Centre for Labour and Management Relations Advisory Board. He lectures on Industrial Relations at several Ontario universities and is a frequent panelist at union, human resources, labour relations, academic, and think tank events. Regularly addressing progressive workplace topics like alternative work arrangements, the impact of artificial intelligence, the value of the public service, and the workplace of the future. He has an EMBA and an Institute of Corporate Directors ICD.D designation from the University of Toronto’s Rotman School of Management.

Ingrid Robinson

Ingrid Robinson, Associate Partner, EY Canada

Ingrid Robinson is an Associate Partner in the Business Consulting practice of EY Canada. Having held progressively senior roles in Big 4 professional services firms and real estate and government sectors, Ingrid balances exceptional strategic leadership with an impetus for rattling the status quo. With deep expertise in enterprise risk management, internal audit, governance effectiveness and regulatory compliance, she is driven by a desire to transform the traditionally conservative fields of governance, risk and controls in building a better working world.

Ingrid brings more than 25 years of demonstrated experience to EY clients, including her experience as the Head of Internal Audit for two publicly-listed companies and her accomplishments working alongside credit unions and diverse industries ranging from retail and hospitality to entertainment and technology. Most recently, as Chief Risk Officer for the Treasury Board Secretariat of Ontario, she implemented a modernized enterprise risk management (ERM).

She is passionate about giving back to the professional community, in her board work with Institute of Internal Auditors (Toronto Chapter), University of Toronto, Charitable Impact Foundation and Hospice Palliative Care Ontario, as well as in molding young minds to push the limits as a professor of Enterprise Risk Management as part of York University’s Master of Financial Accountability program.

A recognized thought leader, Ingrid frequently shares her vision on the future of risk management and governance as an in-demand speaker at professional conferences, and as a contributing author to The Handbook of Board Governance: A Comprehensive Guide for Public, Private, and Not-for-Profit Board Members.

Ingrid is a Certified Public Accountant (CPA), Internal Auditor (CPA) and is certified in Risk Management Assurance (CRMA). With a Bachelor of Commerce from the University of Windsor and Master of Financial Accountability from York University, she is committed to continual learning. She attended the University of Toronto’s Director Education Program and is a graduate of Harvard Business School’s Executive Education in Risk Management program for Corporate Leaders and the Senior Executive Fellows Program from Harvard Kennedy School of Government.

Kin Choi

Kin Choi, Vice President, Public Sector

Kin Choi, is Vice President, Public Sector. He joined LifeWorks in January 2022 as part of LifeWorks investment and focus with the Public Sector. Over a career span of 30+ years, he has been a senior leader in 10 federal organizations including many of the largest and most complex such as National Defence, ESDC, CBSA, CRA and Health Canada. As the former Chief Human Resources Officer with the department of National Defence, he was responsible for HR management, policies, services, and guidance to the civilian population (28,000) in supporting military operations and readiness. Previously, he was the Assistant Deputy Minister of Compliance, Operations and Program Development at the department of Employment and Social Development Canada responsible for regulatory compliance for the Canada Labour Code. He was also responsible for the administration and program delivery of the Employment Equity Act, the Wage Earner Protection Program and the Government Employee Compensation Act.

Mr. Choi has broad Board of Directors experiences. He was appointed by the Prime Minister of Canada via GIC as Chair of the Canadian Centre for Occupational Health and Safety. He has served as a Director of the Queensway Carleton Hospital and served with the Ontario Workplace Safety and Prevention Services.

He is a proven trilingual leader and has led several Canadian delegations to China, Korea and Thailand. Mr. Choi has chaired and participated on numerous senior federal and intergovernmental committees building partnerships and advancing critical objectives related to health and safety, talent management, government transformation, service delivery, real property, and technology.

Mr. Choi is the 2019 recipient of the Queens University Lifetime Achievement Award for the HR Industry and a recipient of the Queen’s Golden Jubilee Medal for Outstanding Public Service. He has completed an Executive Certificate on Strategy and Innovation from M.I.T. He is a graduate of the Government of Canada’s Advanced Leadership and Accelerated Executive Development Programs for senior executives. He holds a master’s degree in public administration and a Bachelors of Arts degree from the University of Manitoba. He is graduate of the Institute of Corporate Directors Program, Rotman School of Management, University of Toronto.

Josh Hjartarson

Josh Hjartarson, National Human and Social Services Leader, Deloitte Canada

Josh Hjartarson is the National Human and Social Services Leader at Deloitte Canada. He grew up in rural Alberta in the midst of a deep recession. Like many families, his was reliant on government supports during this period.

This is why he firmly believes in the value of government. He also believes that enhancing the efficacy of the Canadian social safety net is both a moral and economic development imperative. In this spirit, his professional and academic interests converge on the transformation of income assistance, social care, and employment services so that they are more integrated, outcomes-focused, and client and family centric.

Josh has a PhD in political science at the University of Toronto. His career history includes five years as a public servant, 10 years as an academic, and three years as a senior advocate and champion of the Ontario business community.

When not contemplating the safety net, he helps coach a little league baseball team, reads vociferously, and travels as much as he can.

Jaimie Boyd

Jaimie Boyd, Partner, Deloitte Canada

Jaimie Boyd is a partner at Deloitte Canada and serves as the firm’s National Digital Government Leader. She works to accelerate digital change in the public sector, helping governments to better serve citizens using modern technologies. She previously held diverse positions in government, most recently as the Chief Digital Officer for the Government of British Columbia in Canada.

Jaimie is a frequent speaker on digital government. She serves on a variety of advisory boards, including for the McMaster University Master of Public Policy in Digital Society and the GovLab’s Open Data Policy Lab Executive Education Program.

Jaimie is an alumnus of the Government of Canada’s Accelerated Economist Training Program, Action Canada, the Institute for Technology and Society’s Global Policy Fellowship and the Organization of American States’ Fellowship on Open Government in the Americas. In 2019, Apolitical named her amongst the World’s 100 Most Influential People in Digital Government.

Find her on Twitter at @jaimieboyd.

Georgina Black

Georgina Black, Vice Chair & Canadian Managing Partner, Government, Public Services, Health & Life Sciences Deloitte Canada & Chile

In her role as Managing Partner, Georgina leads a team of professionals committed to preparing Canada for a healthy, prosperous and sustainable future. She serves on Deloitte’s global industry executive and is the Chair of the Council for ESG in Government.

Georgina has over 25 years’ experience as a consultant, business leader, entrepreneur and volunteer. An experienced strategist and facilitator, Georgina has a track record of working with leaders across all levels of governments, health and social care organizations and private providers to shape and drive change agendas to improve outcomes for stakeholders.

Recognized as Canada’s Top 100 Most Powerful Women, Georgina is a frequent speaker and panelist on the future of government and the future of healthcare. She has recently co-authored reports on the future of Canada, reimagining seniors care in Canada and digital equity.

Georgina has served on several boards in healthcare and education and is currently serving as a Director for Special Olympics Canada and is Co-Chair of the Ridley College Campaign. She studied Political Science at McGill and is a graduate of the Institute of Corporate Directors.

Kelly Rowe

Kelly Rowe, Canada Government Sector Lead, Nous Group

Kelly is Nous Canada’s Government Sector Lead. She has spent her career working with the public sector on strategic and operational change initiatives. Her work has involved developing innovative and ambitious strategies and enabling change through implementing service transformation in complex environments. She has worked with clients at the municipal, provincial and federal levels and with post-secondary institutions in Canada.

Recently, Kelly helped lead a major service transformation program during which she drove the design and implementation of user-centred services and supported change through improved organizational structures and processes. Over the past year, she also led the review of a public sector organization to identify ways to improve oversight and management, while focusing on improved services for staff and external stakeholders.


World of Work
Canada's Global Reputation
Healthcare Modernization
Mental Health
Service Delivery Modernization
Climate Change

Register today to join this exciting event!

Land Acknowledgement

This conference is formally situated on the traditional land of the Huron-Wendat, Seneca and most recently the Mississauga's of the Credit River. This meeting place is home to many Indigenous peoples from across Turtle Island. With participants joining virtually and in-person from coast to coast to coast, we acknowledge the lands of all First Nations, Inuit, and Métis peoples. We hope that everyone will take an opportunity to learn about and acknowledge the land on which you work and live.

About IPAC

The Institute of Public Administration of Canada is a professional association for public servants, scholars, and students who share a passion for high-performance public-sector management. IPAC works through its vast network of members, colleagues and international partners to enhance knowledge of the best practices and generate new ideas in public policy and administration.

For over 70 years, the Institute of Public Administration of Canada has been a recognized national leader in promoting public administration excellence. We are a respected voice across all orders of government, academia, research, indigenous communities, and non government organizations We are focused on uniting our members and partners to share knowledge, drive policy innovation and cultivate collaboration.

IPAC is dedicated to supporting those with a shared commitment to build excellence in public administration in Canada. We bring together networks and share best practices and experiences to help solve problems and position our members and partners for success in public service.

TO Experience




Top things to do in Toronto before or after your meeting
Toronto Experiences
IPAC conference attendees also get a 20% discount off attraction when you sign up.


Day 1: Wednesday, September 7th
Venue: The Westin Harbour Castle, Toronto
Event Description
5:30 p.m.

Welcome Reception

Peter MacKay, the Lieutenant Governor of Ontario
Paul LaFleche

Day 2: Thursday, September 8th
Venue: The Westin Harbour Castle, Toronto
Event Description
7:30 a.m.

Registration: Ongoing until 5:00 p.m.

8:30 a.m.

Opening Remarks

8:45 a.m.

Future of Health and Healthcare Models – what will health look like in the next decade

Sponsored by Deloitte

Covid-19 has stretched, challenged and transformed Canada’s healthcare system in a number of ways. Arguably, many of the transformation are here to stay and are part of the evolution of our system to a more patient-centric eco-system achieving the quadruple aim of healthcare - improved patient experience, reduced cost, advancing population health and improving the provider experience. In this session we will hear from National Health care leaders and discuss current challenges facing all levels of Government as well as the opportunities that these frontline leaders see that will allow us to build the type of system Canadians need.

Patrick Dumelie, CEO Covenant Health, Covenant Care and Covenant Living
Victoria Lee
Dr. Tom Stewart, MD, Chief Medical Officer, Deloitte Canada
"David Diamond, Transitional CEO, Single Health Authority Planning Phase, Newfoundland and Labrador
Moderator: Georgina Black, Vice Chair & Canadian Managing Partner, Government, Public Services, Health & Life Sciences Deloitte Canada & Chile

9:45 a.m.


10:00 a.m.
Breakout Sessions

Climate Change

Sponsored by Deloitte

The ambitious 2050 climate agenda in the EU and how Germany is ahead of the curve, sharing best practices and lessons for Canada on our path to net zero.

Bernhard Lorentz, Managing Partner, Global Leader Climate Strategy
Sarah Chapman, Global Chief Sustainability Officer, Manulife Financial Corporation

The future of digital government: Exploring the trends, successes, and barriers to building a dynamic digital economy

Sponsored by University of Waterloo

It’s no secret that governments have many opportunities to harness the power of our digital economy. As advances in technology impact the future of work and the future of government, it’s never been more important to build a public sector that’s prepared for the future and equipped to capture the benefits of digitalization. In this panel discussion, hosted by the University of Waterloo, we’ll cover how to lead the future of digital government and explore the benefits and challenges of adopting new technology.

Our experts will explore how governments have embraced digital transformation to improve services and service delivery and understand people and society to achieve better outcomes. We’ll also share how governments can overcome global challenges, increase public value, improve information safety, reimagine the future of government, and improve the function of our critical infrastructures.

Anindya Sen, Director, Master of Public Service Program and Director, Computational Data Analytics for the Social Sciences and Humanities, University of Waterloo
Sanjeev Gill, Associate Vice-President, Innovation and Executive Director, WatSPEED
Chelsea King, Instructor, Project Management, Conestoga College School of Business

Data, AI and Mental Health: How can data, analytics and AI be used to improve Mental Health policies, programs, and practices?

Sponsored by Life Works

Over the course of the pandemic, we have seen a steady rise on the prevalence and impacts of mental health in every facet of our lives. As governments, institutions and organizations grapple with these challenges, how can data, analytics and AI be used to help leaders and policy makers in developing and implementing better programs and practices.

Come find out and attend a plenary session with Anil Arora, Chief Statistician of Canada and Paula Allen, Global Leader and SVP, Research and Total Well-being with LifeWorks.

In this session, they will share and explore the data behind the proliferation of mental health issues - what are the causes, how do Canadians compare across demographics (including DEI), regions, and professions. They will also explore the implications for governments and policy makers as well as what can be done in the digital health space.

Anil Arora, Chief Statistician of Canada
Paula Allen, Global Leader and Senior Vice-President, Research and Total Wellbeing
Moderator: Kin Choi, Vice President, Public Sector

11:00 a.m.


11:15 a.m.

Keynote: Navigating a chaotic world: finding opportunities in uncertainty
In conversation with Bob Rae, Canada’s Ambassador to the United Nations in New York, on how to accelerate transition to more equitable and sustainable societies through the threats and opportunities thrown up by the situation in Ukraine, global dynamics around energy, the economy and agriculture, and the deepening of the environmental crisis.

Speaker: Bob Rae, Ambassador and Permanent Representative of Canada to the United Nations

12:15 p.m.


1:15 p.m.
Breakout Sessions

A Balancing Act: Navigating The New Equation of Hybrid Work

Sponsored by PwC

Over the past two years the public sector community has proven they can dramatically change the way that work gets done. Organizations were forced to be agile amidst the pandemic; adopting new technology, moving services online, embracing new ways of managing teams and seeing the expectations of the typical ""9 to 5"" workday blown wide open. In addition to, and perhaps most importantly, conversations around work-life balance and wellbeing becoming more commonplace.

With the worst of restrictions in Canada behind us, the next challenge for organizations is how to strike the right balance of time in the office and working remotely (whether that’s at home or somewhere else). The new era of hybrid work is upon us.

PwC Canada’s presentation will explore what this disruption has meant for the public sector as well as where we think the future of work and the future of the worker might be heading.

Join us for an interactive session where we will:
Present highlights from the PwC survey on the “Hopes and Fears Study” that relates to what the future of work and the future of workers might actually look like

Engage you in an active virtual Q&A to hear from you - what’s working? What’s needed?

Stefanie Couture, Partner, Workforce of the Future, Federal Government, PwC Canada
Kathy Parker, Partner, National Leader, Workforce of the Future Consulting at PwC Canada

Why Canada needs Generative Leaders

Sponsored by Boston Consulting Group

As Canadians and leaders, we know the world has changed dramatically: from a global pandemic to new ways of working; pervasive mental health struggles; labour and supply chain shortages; inflation and climate change. Through all of this, one thing has remained constant: the need for strong and effective leadership.

As public policy leaders and providers of service and program supports to Canadians, you have been at the heart of this change. Leading the way. Making decisions that affect your community and our country. Leading your teams to be resilient, impactful, healthy, and well.

We know many of you have been asking…Is this sustainable? Is there a better way? We believe there is. We believe it is in the form of Generative Leadership – a philosophy and practice that replenishes human reserves and expands humanity's potential through a balanced head, heart, and hand model. Generative Leaders care for themselves and their people while at the same time leaving the world a better place than they found it.

Generative Leaders care for themselves and their people while at the same time leaving the world a better place than they found it…do you?

Join us on September 8th to learn more about the Boston Consulting Group’s latest global research on Generative Leadership, what you have told us about Canada’s need for more of it, and how leading organizations around the world are putting Generative Leadership principles into practice.

Janice Horne, Managing Director and Partner, Boston Consulting Group (BCG)
Jim Hemerling, Managing Director and Senior Partner, Boston Consulting Group (BCG)
Peter Wallace, Senior Advisor at the Boston Consulting Group

A little less conversation, a little more action: How to be an Elvis-style Government

Sponsored by Nous Group

Governments have been moving toward client-centred service delivery for a long-time. The federal and provincial governments have made tremendous progress over the years. COVID has provided a catalyst for more digital transformation. What enables service transformation? Where have we had success? How can we (Canada) build on our successes to better meet client expectations? How do we move from policy to action?

Lori MacDonald, Senior Associate Deputy Minister of Employment and Social Development and Chief Operating Officer, Service Canada
Tim Orton, Founder and Managing Principal, Nous Group
Hillary Hartley Chief Digital and Data Officer, Deputy Minister, Digital Strategy (Cabinet Office)
Moderator: Kelly Rowe, Government Sector Lead, Nous Canada

2:15 p.m.


2:30 p.m.
Breakout Sessions

Chasing waterfalls: how to structure your government for wonderful, modern services

Sponsored by Deloitte

Digital government is about using modern tools to design and deliver great service experiences. It’s also about establishing accountable structures and processes to make those services inclusive, sustainable and accountable. In this panel, leading digital government practitioners will explore structure and governance that facilitate service modernization in government. They will discuss measures adopted by select governments, including agile disbursement methods, and offer advice on structures that facilitate excellence in delivery and design.

Katy Lalonde, Director of Product at the Ontario Digital Service (ODS)
Josie Scioli, Deputy City Manager, Corporate Services at the City of Toronto
Raj Mudhar, Business Agility, Deloitte Canada
Moderator: Jaimie Boyd, Partner, Deloitte Canada

Pulling Back the Curtain – Insights and Reflections from Auditors General in Canada

Sponsored by EY

Bonnie Lysyk, Auditor General of Ontario
Tara Clemett, Provincial Auditor of Saskatchewan
Micahael A. Pickup, Auditor General of British Columbia
Moderator: Ingrid Robinson, Associate Partner, EY Canada

3:30 p.m.


3:45 p.m.

IPAC National Awards in Public Administration Excellence

  • Emerging Leader
  • Established Leader
  • Innovation
  • Distinguished Service in Mental Health Promotion
4:20 p.m.

Closing Remarks

4:30 p.m.


Day 3: Friday, September 9th
Venue: The Westin Harbour Castle, Toronto
Event Description
7:30 a.m.

Registration: Ongoing until 10:00AM

7:30 a.m.


8:30 a.m.

Welcome Remarks

8:45 a.m.

Keynote: Open Secrets: What Canadians Need to Confront but probably wish they could Avoid
How will Canadians handle emerging critical issues? What priority actions will governments need to take? Will citizens listen and respond?
Join pollster Shachi Kurl as she surveys the toughest questions and critical topics governments face today.
Aging: Governments in Europe want people to work longer. Could elders be a boon rather than a burden? Can part-time work and new health care models change the discourse?
Populism: How concerned should we be?
Can the centre ground be saved?
Politics: Demographics are shifting rapidly, and voter turnout is tumbling—can democracy be salvaged?
Youth: Are there solutions to the generational mega-challenges facing Canada’s youth from housing scarcity, inflation, and the gig economy?
BLM/Indigenous issues: What actions are governments taking to support Black and Indigenous communities/leaders? Just how alienated are non-white populations?
Military: In a new age of global security disorder can the military re-imagine itself? Is reform possible?

Speaker: Shachi Kurl, President of the Angus Reid Institute

9:45 a.m.


10:00 a.m.
Breakout Sessions

Welcome to the Upside Down: Government and its Shifting Role in the Labour Market

Sponsored by Deloitte

Kristine Langenbucher, Head of the Employment and Skills Unit OECD Centre for Entrepreneurship, SMEs, Regions and Cities
Toby Schneider, Assistant Deputy Minister of the Employment and Financial Services Division at Community and Social Services Ministry, Government of Alberta
Karen Blackman, Assistant Deputy Minister, Employment and Labour Market Services Division Ministry of Social Development and Poverty Reduction, Government of British Columbia
Moderator: Josh Hjartarson, National Human and Social Services Leader, Deloitte Canada

Me Time: Finding steadiness in times of turbulence

Sponsored by TMU AMAPCEO

Many of us are moving through life's busyness so fixated on what we need to accomplish or what we can't control that we exist in a perpetual state of frantic chaos. In this state, our mind is disconnected from our bodies and we are at the whim of the emotions moving through us. Finding steadiness or inner peace is less about being blissfully calm and more about having the power to manage our energy, choose what we focus on, and allow our feelings to exist without controlling our behaviour. This session examines how mindfulness practices can help us experience emotions in our body and manage our negative and limiting thoughts in order to experience the moments of our work and life with greater receptivity.

Speaker: Dr. Ellen Choi, Assistant Professor in HRM/OB in the Ted Rogers School of Management, Toronto Metropolitan University
Moderator: Dave Bulmer, President & Chief Executive Officer, AMAPCEO

11:00 a.m.


11:15 a.m.

Keynote: Off the Record with Peter Mansbridge
After years of interviewing others, Peter Mansbridge turns the lens on himself, revealing a look into his life, career and being on the frontlines of journalism. Peter will reflect on the toll of being in the spotlight, at the fast-paced news desk of CBC’s flagship show, The National, the importance of diversity in the newsroom, the role of the media then and now, and the responsibilities we all bear as citizens in an increasingly global world.

Speaker: Peter Mansbridge, Distinguished Fellow, Munk School of Global Affairs & Public Policy, University of Toronto

12:15 p.m.

Closing Remarks of Conference

12:30 p.m.

End of Conference

*Please note, this event will be translated in French.


In-Person Attendance




*Also includes a one year IPAC membership

Virtual Attendance




*Also includes a one year IPAC membership
* If you require assistance to register call
Dianne Bukaka at 416-924-8787 or email at [email protected]

Our Partners

Interested in having your organization be part of this event?
Email Patricia Bishop, Director of Communications and Learning, at [email protected]

Terms and Conditions 

Registrations will be processed upon completion of the online form. Once you submit your online registration, your registration is confirmed, and payment charges will apply. Payment is accepted via credit card only. Please note, payment charges apply to all registrations, including no shows or last-minute withdrawals. All fees are in Canadian dollars. Bulk registrations are available with an invoice.

A complete recording of conference sessions will be available to every registrant following the Annual Conference.

Substitution Policy  

Substitution of registrants is permitted at any time up until September 6th, 2022. We do not offer a cancellation option. We reserve the right to cancel or reschedule, refuse admission, or change speakers, location, or content at any time.