INSPIRE. ENGAGE. EMPOWER.

18TH
ANNUAL IPAC
LEADERSHIP
SUMMIT

IPACs National Leadership Conference aims to provide leaders, practitioners, and academics working in public sector environments with the opportunity to connect with leading experts who successfully tackled disruption and change.

MARCH 2, 2023
Virtual conference from 11:00 a.m. - 5:00 p.m. EST

THEMES

Leadership Challenges for 2023
Leadership Challenges for 2023
Digital Government
Digital Government
Hybrid Work
Hybrid Work
Health Care
Health Care
The Future Role of Government
The Future Role of Government
Canada’s Labour Shortage and Economic Outlook
Canada’s Labour Shortage and Economic Outlook
Service Transformation
Service Transformation

KEYNOTE SPEAKER

Enyinnah Okere

Enyinnah Okere, Chief Operating Officer at Edmonton Police Service

Enyinnah Okere is an experienced Executive with a focus on strategic planning, issues management and government relations. He has held a variety of roles, including Chief of Staff to the Minister of Justice and Attorney General, Chief of Staff to the Minister of Economy, and Executive Director of Strategic Initiatives and Evaluation.

Enyinnah is currently the Chief Operations Officer of the Edmonton Police Service’s Community Safety and Well-being Bureau. In his current role, he provides leadership, vision, and strategic direction in the delivery of services focusing on:

Reducing demand on policing, reducing crime and disorder, with the goal of increasing community safety. He spearheaded the organization's LQBTQ2S+ apology and has led the EPS’ Commitment to Action - the largest ever public engagement initiative with the racialized community. Enyinnah chairs the Alberta Association of Chiefs of Police (AACP) Equity, Diversity, and Inclusion Committee. He is the co-founder of the REET Institute: a social impact platform, offering a unique program designed to train, develop, and mentor high school students to become the next generation of investors, owners, and leaders in the commercial real estate industry. He was awarded a spot in Edify Edmonton's 2021 Top 40 Under 40.

KEYNOTE PANELIST

Enyinnah Okere

Enyinnah Okere, Chief Operating Officer at Edmonton Police Service

Enyinnah Okere is an experienced Executive with a focus on strategic planning, issues management and government relations. He has held a variety of roles, including Chief of Staff to the Minister of Justice and Attorney General, Chief of Staff to the Minister of Economy, and Executive Director of Strategic Initiatives and Evaluation.

Enyinnah is currently the Chief Operations Officer of the Edmonton Police Service’s Community Safety and Well-being Bureau. In his current role, he provides leadership, vision, and strategic direction in the delivery of services focusing on:

Reducing demand on policing, reducing crime and disorder, with the goal of increasing community safety. He spearheaded the organization's LQBTQ2S+ apology and has led the EPS’ Commitment to Action - the largest ever public engagement initiative with the racialized community. Enyinnah chairs the Alberta Association of Chiefs of Police (AACP) Equity, Diversity, and Inclusion Committee. He is the co-founder of the REET Institute: a social impact platform, offering a unique program designed to train, develop, and mentor high school students to become the next generation of investors, owners, and leaders in the commercial real estate industry. He was awarded a spot in Edify Edmonton's 2021 Top 40 Under 40.

SPEAKERS

Kelly Rowe

Kelly Rowe, Nous Canada’s Government Sector Lead

Kelly is Nous Canada’s Government Sector Lead. She has spent her career working with the public sector on strategic and operational change initiatives. Her work has involved developing innovative and ambitious strategies and enabling change through implementing service transformation in complex environments. She has worked with clients at the municipal, provincial and federal levels and with post-secondary institutions in Canada.

Recently, Kelly helped lead a major service transformation program during which she drove the design and implementation of user-centred services and supported change through improved organizational structures and processes. Over the past year, she also led the review of a public sector organization to identify ways to improve oversight and management, while focusing on improved services for staff and external stakeholders.

Matthew Chow

Dr. Matthew Chow, Chief Mental Health Officer, TELUS Consumer Health team

Dr. Matthew Chow is an experienced leader, clinician, and innovator. He served as President of Doctors of British Columbia in 2021, leading 14,000 physicians through the challenges of a global pandemic, mass immunization campaign, and multiple climate-related disasters. He joined the TELUS Consumer Health team as Chief Mental Health Officer in 2022, and contributes to the national commentary on healthcare reform, mental health care, and digitalization.

Dr. Chow’s leadership experience includes co-chairing the Specialist Services Committee, a joint initiative of Doctors of BC and the BC Ministry of Health to improve services such as surgical and mental health care, and an appointment to the Medical Services Commission of BC, overseeing more than $3 billion in annual public healthcare spending.

Dr. Chow is a clinical specialist in mental health, with a subspecialty focus on children, youth, and families. He was one of the first in Canada to see patients in their homes via video--- a decade before such visits became popular during the COVID-19 pandemic. Dr. Chow has also contributed to community-based programs such as Foundry BC, tertiary acute care services at BC Children's Hospital, and taught medical trainees at the University of British Columbia.

Aaron Jaffery

Aaron Jaffery, Director General of Client Experience, Department of Employment and Social Development, Government of Canada

Aaron is the Director General for Service Experience Design and Delivery in Employment and Social Development Canada. Aaron joined Service Canada from the Department for Work and Pensions in the United Kingdom where he led teams transforming the experience for UK citizens across a number of services including retirement, health & disability and digital identity. Aaron is passionate about making Government services work better for the citizens it serves. He is an advocate for human-centred design and driving integration between policy development and service delivery.

Aaron and his wife have four children and relocated to Canada in Summer 2022.

Adil Khalfan

Adil Khalfan, Chief Executive Officer, Kensington Health and former Senior Vice President Health System Performance and Support at Ontario Health

Adil is currently President and CEO of Kensington Health. he has a vast background in nursing, public health, international development, and health system strategy in Canada and internationally. His career has crossed many sectors with diverse populations, including community care, public health, acute care, home care, regional care, and specialty health. He has worked extensively in Ontario and the Middle East, and understands the relationship between accountability and strategy, planning, quality, performance measurement, best-practice implementation and change management.

Prior to joining Ontario Health, Adil was the founding CEO of Royale Home Health (of Royale Hayat Hospital in Kuwait). Before that, he served as Middle East Executive Regional Director and Operational Lead for University Health Network (UHN) where he led an international cancer centre transformation in the region.

Adil is a Registered Nurse and holds a BSc Nursing from the University of Western Ontario and a Master of Health Administration from the University of Ottawa. Most recently he served as Ontario Health’s Senior Vice President, Health System Performance and Support, where his position has required him to oversee Ontario Health’s work to advance provincial strategies, funding, accountability agreements, standards and initiatives through information, evidence, and other supports to assess, inform and improve overall health system performance and effectiveness.

Mohammad Qureshi

Mohammad Qureshi, Corporate Chief Information Officer for the Government of Ontario

Mohammad Qureshi is the Corporate Chief Information Officer and Associate Deputy Minister for the Government Information Technology Ontario (GovTechON) organization, leading more than 4000 I+IT technologists, powering the Government of Ontario to be a leading digital jurisdiction. With 20+ years in public service, his mission has remained the same: enable the public sector to harness the benefits of transformative technology and deliver better outcomes for people.

Prior to becoming CCIO, he was named Ontario’s first Chief Information Security Officer before becoming Chief Information Officer of the Infrastructure Technology Services division. In May of 2022, Mohammad was recognized as the CIO of the Year within the public sector category, by IT World Canada.

Shannon Lundquist

Shannon Lundquist, Partner & Federal Account Leader, Deloitte Canada

Shannon Lundquist is the Federal Account Leader for Deloitte Canada. She believes in the power of resilience. With over 25 years’ experience working in public sector transformation, she promotes a culture of optimism and well-being with her teams. Shannon has worked with numerous public and private sector organizations to achieve success and deliver value in areas of program management, governance, business and technology sourcing, shared services, operations management, systems implementation and change leadership.

Prior to taking on this role, Shannon was a member of the Canadian Executive Team for Deloitte, serving as the Chief of Staff for Anthony Viel, CEO. Shannon worked directly with the Executive Leadership Team’s to effect strategic and cultural change across the organization, and led the firm's pandemic crisis response. In addition, she established Deloitte as the premier executive sponsor for the Coordinated Accessible National (CAN) Health Network, bringing innovation to healthcare delivery systems across Canada.

In her previous role as Healthcare Consulting Leader for Canada and Chile, Shannon worked with hospitals, home healthcare and academic organizations to refine and execute on their clinical delivery and innovations strategies including directing clinical services and capital planning at a number of Canada's leading health systems.

Before moving to consulting, Shannon had a successful 14-year career in the British Columbia Public Service, where her final assignment was directing a complex 10-year, $750 million agreement including the design and implementation of an outsourced shared service organization for finance and health revenue services.

Adithi Pandit

Adithi Pandit, Partner, Strategy & Business Design, Deloitte New Zealand

Adithi is a Partner at Deloitte, the public sector industry for Consulting, and the founder of Deloitte New Zealand’s social impact practice. Her passion is for bringing together individuals and organisations to address ‘wicked problems’ at multiple levels: changing systems to transform outcomes, redesigning services to be simpler and generate better outcomes, and shifting mindsets to focus on equity, sustainability and impact.

Her work has included redesign of social housing services, welfare payment services, accident compensation services and child care and protection services in New Zealand. She is the co-leader of Deloitte’s State of the State reports on Social Investment, Resilience, Family Social Capital, Inclusive Growth and Government Reform.

Within Deloitte, Adithi leads Future of Government and Civil Government focus areas for the Asia-Pacific region and sits on the Deloitte New Zealand Board.

Register today to join
this exciting event!
REGISTER TODAY

PROGRAM

MARCH 2, 2023 @ 11:00 a.m. - 5 p.m. EST
VIRTUAL DAY WORKSHOP
11:00 a.m. EST

Welcome

11:15 a.m. EST Opening Panel/Keynote

Sponsored by Deloitte

Speakers:
  • Trevin Stratton
Moderator:
  • Georgina Black
12:15 p.m. EST Break
12:30 p.m. EST
Breakout Session 1: Ambiguity, meet clarity: How to lead a successful transformation

Sponsored by NOUS

Public sector organizations are becoming more digitally advanced and customer-centric, so transformation is on the leadership agenda. But transformation is not easy – it requires careful planning, strong stakeholder alignment, fit-for-purpose governance, and a suitable transformation lead. Drawing on their experience leading successful – and not-so-successful – transformations, our panelists will explore what skills they want in a transformation lead, how a leader’s focus should change across a transformation, when leaders should lean in or step back and who they should rely on when things go wrong.

By the end of this session you will know:
  1. The four key considerations as you embark on a transformation
  2. The key roles of a transformation program
  3. how to solve problems when things go off track
Moderated by
Aaron Jaffery
Aaron Jaffery
Director General of Client Experience, Department of Employment and Social Development, Government of Canada
Adil Khalfan
Adil Khalfan
Chief Executive Officer, Kensington Health and former Senior Vice President Health System Performance and Support at Ontario Health
Mohammad Qureshi
Mohammad Qureshi
Corporate Chief Information Officer for the Government of Ontario
Kelly Rowe
Kelly Rowe
Principal, Government Practice Lead, Nous Group
Breakout Session 2: The Future of Government

Sponsored by Deloitte

Government’s role is rapidly evolving as the world we live in changes due to a myriad of emerging trends such as economic crises, geopolitical unrest, climate change, the rise of exponential technologies. This session will explore a series of provocations that may confront policymakers in the next 5, 10, 15+ years and discuss potential recommendations to help governments become future ready. How can governments shift away from short-term political goals to longer-term resilience planning and forward thinking solutions?

Speakers:
  • Adithi Pandit, Partner, Strategy & Business Design, Deloitte New Zealand
  • Shannon Lundquist, Federal Account Leader, Deloitte Canada
Moderator:
  • Michael Warnick

Breakout Session 3

1:30 p.m. EST Break
1:45 p.m. EST Breakout Session 1: COP15/COP27 – From Commitments to Action

Sponsored by Deloitte

Breakout Session 2

Breakout Session 3

2:44 p.m. EST Break
3:00 p.m. EST Breakout Session 1
Breakout Session 2
Breakout Session 3
4:00 p.m. EST Break
4:15 p.m. EST Closing Panel/Keynote
5:15 p.m. EST Closing Day Remarks
5:20 - 6:20 p.m. EST Networking
*Please note, this event will be translated in French.

PRICING

IPAC Member Pricing

$199
Member Pricing
If you are a member, you can join the leadership event for $199

Non-Member Pricing

$299
Non-Member Pricing
If you are not a member, you can join the leadership event for $299 Also includes a one year IPAC membership

IPAC Bulk Rate Pricing

Please contact David Fulford, IPAC CEO at [email protected] for more information.
* If you require assistance to register call Dianne Bukaka at 416-924-8787 or email at [email protected]

SPONSORS

Platinum Sponsor

Deloitte

Gold Sponsor

BCG

Silver Sponsor

IBM

Bronze Sponsor

NOUS

Exhibitors

AMAPCEO

Supporters

APEX
Interested in having your organization be part of this event? Email Erin Bellwood, at [email protected]