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Case Studies
Following Their Voices
Problem Employee or Problem Boss?
Alberta's 10 Year Plan to End Homelessness
Beginning the Healing Process
Against the Odds: Free and Fair Elections in Guinea-Bissau
Don't Advocate on my Loonie
Ethics and Political Acuity in Municipal Government
Balancing the 3C's
Creating Whole-System Change
Clean Water, Safe Water
Council-Staff Relations: Short Vignettes
Benchmarking Cultural Change
Denormalizing Tobacco
A League of Their Own
Change Management
A Conflict of Loyalties
Are You Listening? Can You Hear?
Administrative Ethics in Differing Cultures
City of Oyama
Closing the Baldwin Hospital
Building Consensus
Changing Organizational Culture
Draft Memorandum to Cabinet
Change Management and the LCBO
The Tragic Death of Nelly Traverse
Using Bioscience to Combat Food Insecurity in Africa
The People's Defender: Strengthening the Office of the Ombud
Doing Better With Less
L'Accord de Vancouver
Passeport Canada
Industrie Canada et la restructuration de l'industrie automo
The Calgary Police Commission Survey Process
Public Safety Canada
Slave Lake Recovery: Whole-of-Government Disaster Response
Improving Safety for ATV Users in River Valley County
Improving Policy Skills in Indonesia's Department of Foreign
Supporting Civil Service Reform in Mongolia: A Case of Conse
Strengthening Media Governance In Guyana
Strengthening Regional Government In Peru
Supporting Development Finance Institutions in Southern Afr
Using Social Marketing to Promote Ethics in Tanzania's PS
Soutenir les institutions financières de développement en
Participation des Canadiens : Sites de célébration
Participation des Canadiens : Aperçu de la mini collection
Participation des Canadiens : Partenariat public-privé - Coc
Participation des Canadiens : Étude de cas sur les relais de
Two First Time Managers
Turning Around an Association:
The Push and Pull of The Regional Director
Intreo: the one-stop-shop for job seekers in Ireland
The Office of Government Procurement
The Establishment of Tulsa
The Chief Information Officer:
Managing Change in a Central Agency:
The Fisheries Crisis - A Simulation
Measuring Strategic Performance
The Financial Model
Prince George's Services
The Lake Simcoe Environmental Management Strategy
The Ambulance Crisis
Values and Hard Decisions
Saving Regional Children's Hospital
Helping Business
Gateway Tourism Marketing Co-operative Program
Getting It On
The Invisible Barriers
Strengthening Tanzania's Public Leadership Code of Ethics
Gender Budgeting
Strengthening Checks and Balances
DFID Support to Public Administration Reform in Ghana
Dreaming Big, Implementing Not-So-Big
A Taxing Problem
Administration in a Fishbowl
Selecting an Agency-of-Record for the Federal Government
Reducing the Social Acceptability of Smoking
Impasse Team Building
Saskatchewan Goes Smoke-Free
Available Hours Legislation
Playing Politics With Procurement
The Minister Asks...
Negotiating Against Time
Deputy Minister's Day
Edmonton Police Services: Better Policing Through Business A
Responding to the Crisis: Canada and H1N1
Industry Canada And Automotive Restructuring
Ontario Municipal Benchmarking Initiative
Passport Canada: Organizational Transformation in the Face o
Respectful Workplace Campaign
Using a Senior 'SWAT' Management Team
The Vancouver Agreement
A Tale of Two Contracts
Benefits for Children:
Elusive IPB System
Financing Confederation
Firing the Medical Officer of Health
Fishing in Troubled Waters
Flex Time at the Health Department
Formulating A Provincial Budget
Four Million Dollar Typo
From Confrontation to Co-operation
Government Computer Centre
Hakuna Matata or When Cultures Clash
Illegal Procedure or a Good Hand-Off?
Image May be Everything
Improving a Learning Centre
Industrial Health and Safety Branch
Innovation, or my Ticket to the Top?
Is it Time?
It Might Just Work
Keep Heritage Alive
Making Diversity Work Through Matrix Management
Managing the Magpie Forest
Managing Effectively With Less
Managing Fiscal Restraint
Money for Nothing
Negotiating the Native Friendship Centre Program
Négotiations relatives au programmes des centres d'accueil
Northville Simulation
Oh Yeah, If It's So Easy, Why Don't You Try It?
Oil Spill in the Bay of Fundy
Pigeons in the Window
Policy Analysis Part 1: The Plan
Policy Analysis Part 2: The Results
Political Briefing Notes
Dossiers d'information
Political Stink Over Ripe Cheese
Politics, Rights and Education
Privatizing the Housing Corporation
Privatizing the Postal Service
Program Design for a Day Care Centre
Project Management and the Policy Decision Process
The M.T.L. Simulation
Pursuing Information Systems Technology in a Period of...
Reality Sets In
Regulating Airlines
Representative Bureaucracy in Policing
Resource Allocation in a Provincial Government
Resource Allocation Problems in Health Care Institutions
Saskatchewan Government Insurance Office
The Saskatchewan Government Oil and Gas Corporation -SASKOIL
Screening the Boat People
She Cried Wolf
Special Cabinet Meeting to Discuss the Turbot War
Spenders, Guardians and Policy Analysts
STOL: A Benefi-Cost Analysis
Students or Doctors?
Étudiants ou médecins?
Suncor Inc.
Suncor Inc.
Taking on Mr. Toyota
The Ben Fisher Case
Dealing with Drugs
Responding to Urban Aboriginal Health Needs
Birchside Fire Services
The Road to Bremen
The Road to e-Democracy
Governance and Strategic Planning
Rationalizing Hospital Services
Monitoring Merit
The Call Centre
National Child Benefit
Establishing Performance Assessment Framework
Reinventing a Ministry
The Deputy Minister's Dilemma
Transport Troubles
The Puck Stops Here
The River Valley Health Authority
Collaboration and Conflict
Démolition d'un immeuble historique (FR)
Do It Yourself!
Don't Take No for an Answer!
Dealing with Concerned Citizens
Donuts and Change
Downtown Development or Regional Mall
Aménagement du centre-ville ou un mail régional (FR)
The Administrative in-Basket Exercise
The Alan Jeffrey Affair
L'Affaire Alan Jeffrey (FR)
All Things to All People
Allocation of a National Housing Budget
Appropriation des systèmes d'information (FR)
The Calm Before the Storm - A Policing Program
The Commissioner's Dilemma
The Development Dilemma
The Grain Dust Case
The Hiring Decision
The LCBO's Shop the World Program
The Police Chief's In-Basket
The Problem Program
Aspiring Entrepreneur
The Toronto Airports
The Trout Lake Dump Dilemma
The Role of the Manager in the Management of Change
When the Smog Clears: Downsizing
When the Winds of Change Blow
Winnipeg's Core Area Initiative
Assessing Housing Needs in Manitoba's Remote Communities
The Borough Of York Strike
Buying the Regional Cow
Canadian Cellulose Company
Changing Structure and Context
Choc électrique (FR)
Transit Tensions
Allocating a Windfall or a Sharing a Sacrifice: Two Scenario
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